Customer Service Specialist

Every day, nonprofit organizations across South Louisiana help communities, families and children overcome the challenges of poverty, mental health and wellness, youth development and environmental protection. As a Serve Louisiana member, you will devote an 11‑month paid year to help a nonprofit partner in Baton Rouge or New Orleans operate more efficiently and effectively. The impact of your efforts will far outlast the time you spend with your partner organization. Serve Louisiana members provide capacity‑building services to partner organizations in roles such as Volunteer Coordinator, Technology and Social Media Coordinator, Program Outreach and Community Awareness Coordinator, and Program Development Coordinator. Members receive a living allowance of $24,000, health insurance, student loan forbearance, child‑care reimbursement, an education award of $7,395, in‑depth personal and professional development, and valuable networking opportunities. Responsibilities Volunteer Coordinator – recruit and manage volunteers; create volunteer position descriptions; develop training curriculum; track and manage volunteers and their hours. Technology and Social Media Coordinator – design informational and educational material for social media, email and web platforms; train staff and volunteers on maintaining social media sites. Program Outreach & Community Awareness Coordinator – design and implement informational and educational materials and tools to increase outreach to potential community beneficiaries. Program Development Coordinator – develop guidelines, curriculum, timelines, policies and procedures, and tracking systems to pilot a new or fledgling program within the organization. Benefits Networking opportunities Education award upon successful completion of service Training Living allowance Health coverage Child‑care assistance if eligible Terms Car recommended. Working at another job during off‑hours is permitted. Service Areas Children/Youth Health Hunger Homelessness Hurricane Katrina Community Outreach Community and Economic Development Education Neighborhood Revitalization Technology Housing Environment Required Skills Leadership Team work Computers/Technology Social services Community organization Education Counseling Urban planning Non‑profit management Writing/editing Public health Environment Communications Youth development Program Details Program Type: AmeriCorps State / National Program: Louisiana Delta Service Corps / Serve Louisiana Program Start/End Date: 09/01/2026 – 07/31/2027 Work Schedule: Full Time Education Level: Some college Age Requirement: Minimum 17 Locations: Louisiana Accepting Applications: 04/01/2026 – 10/01/2026 Contact Maggie Conarro 529 Spain St Baton Rouge, LA 70802 View phone number on click.appcast.io View email address on click.appcast.io servelouisiana.org #J-18808-Ljbffr