IT Infrastructure Engineer 3

IT Infrastructure Engineer 3Job#: 3038080Job Description:IT Controls Engineer Location: Phoenix, Arizona (Partial Remote)Role OverviewThis role supports the technology behind our non-nuclear generation fleet, ensuring it is reliable, secure, and ready for the future. As an IT Controls Engineer, you will support the systems that power renewable and fossil generation facilities, making sure operators have dependable tools to safely generate electricity every day. Your work directly supports the mission to deliver safe, reliable energy to communities.Key ResponsibilitiesBuild and maintain fossil and renewable generation human to machine interface (HMI) systems within a process control environment.Drive restoration of HMI/SCADA systems impacting generation operations.Execute HMI lifecycle replacement and upgrade projects across the generation fleet.Interface with vendors for support and engineering of systems during projects and upgrades.Troubleshoot industrial communication protocols to ensure data flow within engineering and operating systems.Support Linux and other non-Windows devices within an energy management system (EMS) at renewable generation facilities.Provide higher-level support to help desk personnel or other engineers/analysts.Participate in a rotating 24/7 on-call support schedule for mission-critical applications.Serve as the primary on-site IT/OT representative for generation facilities, acting as the main coordination point between Generation IT, Network Engineering, Cybersecurity, and plant operations.Required QualificationsGeneral Qualifications:Bachelor's degree in Information Technology or a related field, plus five (5) years of prior relevant experience, or an equivalent combination of education and experience.Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas. Experience supporting IT infrastructure and applications in an operational or industrial environment.Knowledge of renewable generation systems (primary) and fossil generation systems (secondary).Background working with SCADA or similar operational technology environments.Willingness and ability to travel to generation sites.A collaborative, service-oriented mindset with a focus on reliability, safety, and customer support.Preferred QualificationsProficient in maintaining and troubleshooting SCADA HMI platforms in renewable and fossil generation environments.Skilled in configuring and supporting industrial control-system communications using protocols such as SEL, Modbus, DNP3, and OPC.Proficient in server administration across virtualized and physical environments for both Windows and Linux systems.Hands-on experience managing and supporting Active Directory, including user/group administration and policy management.Experience providing network support, including troubleshooting, configuration, and performance monitoring.Experience with battery management systems, including troubleshooting and vendor interfacing.Knowledge of infrastructure technologies (compute, storage, networking), COTS and open-source packages, and cloud solutions (IaaS, PaaS, SaaS).Ability to develop technical documentation and evaluate emerging technologies.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.