Service Delivery Director

This role is not eligible for 100% remote work. Employees must live within a commutable distance of the Portland metropolitan area and must be willing to be onsite at the client and/or Slalom Portland office up to 5 days a week. Role & Level Go-To-Market Delivery Director Who You’ll Work With At Slalom, our Delivery capability is the engine that powers transformation. We are the connective tissue across all capabilities—bringing strategy to life through execution that is rigorous, adaptive, and outcome‑driven. You’ll join a community of delivery professionals who thrive in complexity and are passionate about making things happen. Our teams lead high‑impact initiatives across industries, partnering with clients to navigate ambiguity, align stakeholders, and deliver results that matter. Whether it’s a multi‑workstream transformation or a product launch, we bring clarity, structure, and momentum to every engagement. We work shoulder‑to‑shoulder with clients, tailoring delivery approaches to meet them where they are—whether Agile, Waterfall, or hybrid. Our focus is on enabling predictable, repeatable outcomes that help organizations dream bigger, move faster, and build better tomorrows. What You’ll Do This role connects the regional Delivery Capability strategy with the Portland market needs. You will collaborate with industry partners to identify opportunities, serve as a trusted advisor to clients, and be a subject matter expert and thought leader at external events. You will develop and drive a go‑to‑market strategy, contribute to sales pipeline growth, support delivery in billable roles, and partner with leadership to achieve revenue targets and address capability challenges. Capability Vision & Strategy Support the Delivery Go‑To‑Market efforts, tailoring the regional delivery capability strategy to the Pacific Northwest market (focus on Portland) based on client portfolio, market maturity, and geographic makeup. Go‑to‑Market Approach Champion the Delivery portfolio by translating offerings and methods into market‑relevant messaging that resonates with client needs. Develop delivery‑specific value propositions that help sellers articulate why delivery matters, where it fits in, and how it drives measurable business outcomes. Participate in speaking opportunities as a delivery SME and thought leader at conferences and external events to support brand awareness and demand generation. Partner with Marketing and Operations to plan and execute Slalom‑led thought leadership events tied to Capability and Client Outcomes. Drive awareness and generate demand through participation in campaigns, RFIs, RFPs, workshops, and POCs. Research the needs of opportunistic accounts and adjust focus to topics of resonance. Build relationships within the target and active client portfolio. Business Development & Sales Partner with Client Partners and Sales Executives on a specific portfolio of accounts to identify and pursue opportunities tied to Delivery Capability. Serve as Solution Lead or SME during pursuits, pulling in appropriate expertise from the broader capability team as needed. Support multi‑capability solutioning and client outcome‑based selling motions with the GTM team. Own a revenue target of $5M to $8M. Participate in the Pacific Northwest's hiring, staffing, and workforce planning rhythms. Contribute to planning for the market‑dedicated capability pool to ensure the right‑skilled talent is available. People Development Develop and mentor a small team of direct reports, including market or office Capability GTM Leads. Serve as a mentor to practitioners within the Capability community. Participate in performance management by providing feedback on the Capability team members engaged in pursuits and delivery. Delivery Management Contribute to delivery through billable roles as Delivery Solution Lead and/or SME, with a utilization target of 45%. Partner with the Market GTM team and Capability leadership to build growth and cost projections. Monitor revenue forecasts and identify when a Capability becomes unhealthy at the market level, escalating as needed to ensure proper staffing across geographic tiers. What You’ll Bring Delivery Leadership Brings a balance of strategic thinking and hands‑on execution at the intersection of business and technology. Leads complex, high‑stakes engagement while also mentoring teams and staying close to delivery when needed. Proven ability to lead end‑to‑end delivery engagements, including shaping solutions and driving execution. Demonstrates breadth across delivery disciplines, including product management, product ownership, project delivery, and integrated solution delivery. Background in delivery consulting environments, with billable work and utilization expectations. Experience working across modern technology landscapes, with exposure to Cloud, Data, and AI initiatives. Leverage AI tools and techniques (e.g., generative AI for documentation, predictive analytics for risk and timeline forecasting, automation for reporting) to accelerate delivery and improve quality. Leadership & Market Impact Strategic, forward‑looking leader who connects market needs to capability strategy. Proactive in building pipeline and client relationships, with a strong go‑to‑market mindset. Confident executive presence, able to engage CXOs as a peer and represent the firm externally. Demonstrated ability to shape opportunities, lead pursuits, and convert pipeline into revenue. Experience contributing to or owning revenue targets within a consulting environment. Works seamlessly across teams, capabilities, and geographies to drive client and market outcomes. Builds strong partnerships with both clients and internal stakeholders. Influences across account teams and leadership to align on strategy, delivery, and growth. Operates effectively in complex, matrixed environments with multiple stakeholders. Industry Expertise in retail, natural energy/resources, and/or public sector with openness to broader, industry‑agnostic backgrounds. About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co‑create powerful customer experiences, modern ways of working, and meaningful impact. What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long‑term disability. We also offer yearly $350 reimbursement account for any well‑being‑related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Director of Market Solutions is $173,000 to $238,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact View email address on click.appcast.io if you require accommodations during the interview process. #J-18808-Ljbffr