Quality Assurance Specialist

Location: Greater Toronto Area / Ontario (Hybrid Daily Local Travel Required)

Employment Type: Contract Role

About Us

Were a fast-growing startup operating in specialized alternative markets, where every detail matters. Our team is small, agile, and focused on building operations that are reliable, disciplined, and scalable. Were looking for someone who takes pride in precision, thrives in structured environments, and enjoys ensuring that systems and processes perform exactly as intended.

About the Role

As a Quality Assurance Specialist, youll serve as the checkpoint for accuracy and consistency across our workflows. Youll verify execution against SOPs, identify anomalies, and escalate issues that need higher-level resolution. This role is ideal for someone who finds satisfaction in getting it right, keeping meticulous records, and ensuring operational processes run to standard every single time.

Key Responsibilities

• Verify workflows and task completion against established SOPs
• Conduct pre- and post-execution checks to confirm accuracy
• Identify irregularities or edge cases and escalate appropriately
• Maintain complete and transparent documentation of actions and outcomes
• Perform field-based verifications or client-specific checks (local travel required)

Who You Are

Accuracy-Focused: You notice discrepancies others miss and take pride in clean, correct work.

Process-Disciplined: You work best with structured checklists and defined procedures.

Calm & Reliable: You perform steadily in live, time-sensitive environments.

Tech-Literate: You can comfortably navigate platforms, dashboards, and browser-based tools.

Locally Available: Youre based in the Greater Toronto Area (or open to relocating) and can handle daily travel as needed.

Bonus Points

• Experience in QA, compliance, lab testing, auditing, or other structured review environments
• Familiarity with high-precision, SOP-driven work
• Exposure to both digital and in-person verification tasks
• Achievement in competitive video games or strategy games
• New grads and new workers welcome

Why Join Us

• Competitive hourly pay with additional performance incentives
• A structured environment with clear expectations and reliable workflows
• Direct impact on maintaining the precision and trustworthiness of a fast-growing startup
• Well-documented SOPs and strong team collaboration so you can work with confidence