Bilingual Intake Coordinator

Bilingual Intake & Scheduling Coordinator Bilingual Intake & Scheduling Coordinator 4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Above and Beyond Therapy Location:Toms River, NJ Type:Full-time AtAbove & Beyond ABA Therapy, we believe in creating a compassionate and inclusive environment where every client and family feels supported from day one. As we continue to grow, we’re looking for aBilingual Intake & Scheduling Coordinatorwho is fluent in Spanish and English and passionate about helping others. This role is ideal for someone who thrives in a fast-paced setting, loves connecting with people, and is highly organized and detail-oriented. You'll play a critical role in ensuring a smooth and supportive experience for our clients—from their first phone call to their first day of therapy. What You’ll Do: Client Outreach & Scheduling

• Contact new and prospective clients by phone, email, and text to introduce our services and answer questions
• Assess client needs and align them with the appropriate service offerings
• Schedule initial consultations, evaluations, and follow-up appointments
• Gather and verify personal, insurance, and medical documentation
• Build and maintain accurate client profiles in our internal systems
• Guide new clients through the onboarding process, ensuring clarity and comfort at every step
• Collaborate with clinical and administrative teams to ensure a seamless transition into services
• Contact insurance companies to confirm benefits, eligibility, and coverage details
• Clearly explain insurance coverage and any potential out-of-pocket costs to clients and caregivers
• Resolve discrepancies or coverage concerns by communicating with insurance representatives

What We’re Looking For: Must-Haves:

• Bilingual – Fluent in Spanish and English(spoken and written)
• 2+ years of experience in healthcare, client intake, scheduling, or customer service
• Strong attention to detail and excellent follow-through
• Ability to communicate clearly and compassionately with clients and families
• Proficiency with scheduling tools, EMRs, and cloud-based systems
• Team player who thrives in a collaborative, mission-driven environment

Preferred:

• Familiarity with ABA therapy or behavioral health services
• Experience working with insurance verification or medical billing
• Knowledge of HIPAA regulations and client confidentiality protocols

Why Work With Us:

• A values-driven, family-centered team that goes above and beyond
• Comprehensive benefits package including medical, dental, vision, and PTO
• Supportive leadership and opportunities for professional development
• The chance to make a lasting impact on the lives of children and families in our community!

Join us and be the first smile, voice, and helping hand for families beginning their ABA journey. We offer Health Insurance, Life, Dental, Vision, 401k match, 6 holidays, 10 days PTO, and more! Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Administrative Industries Mental Health Care Referrals increase your chances of interviewing at Above and Beyond Therapy by 2x Get notified about new Scheduling Coordinator jobs in Toms River, NJ . Bayville, NJ $80,000 - $120,000 3 months ago Toms River, NJ $80,000 - $120,000 3 months ago Temporary Full Time Judge's Secretary REPOST Toms River, NJ $49,059.79 - $73,196.51 3 days ago Administrative Assistant - Dynamic Survey ADMINISTRATIVE ASSISTANT - FULL TIME - DAY Wall Township, NJ $60,000.00 - $70,000.00 3 weeks ago Administrative Assistant - Full Time - Day Oakhurst, NJ $80,000.00 - $120,000.00 3 months ago Asbury Park, NJ $110,000.00 - $125,000.00 2 weeks ago Administrative Specialist 4 (Recovery Court Coordinator) Freehold, NJ $76,423.34 - $119,103.64 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Above and Beyond Therapy