Courier

Courier Position

Sterling Labs invests in the success of our team. We are seeking highly motivated individuals who want to invest in their skill sets and careers, be rewarded for their initiative, and thrive in a collaborative environment. Our analytical data has a tremendous impact on protecting human health and the environment. We value teamwork, continuous improvement, growth, and empowered ethical decision-making.

We preserve the planet to protect the future. Our core values:

• We strive for integrity in everything we do. We're honest and transparent in our actions and decisions.
• We are customer-focused. We prioritize our customers' needs and value their feedback.
• We are never satisfied and are dedicated to continuous improvement. We always seek ways to improve and adapt to changing needs.

Sterling Labs' growth has been directly tied to our clients' needs for 36 years. We are a growth-oriented organization that prioritizes our clients. We partner with manufacturers, engineering firms, and government agencies to provide environmental laboratory data that helps protect the environment.

Position Overview

The courier is responsible for the timely and secure transport of laboratory samples and materials between collection sites and designated laboratory branches. This role ensures the integrity of specimens, maintains accurate documentation, and delivers exceptional service in compliance with safety and traffic regulations.

Benefits & Compensation

Understanding that employee well-being is essential to performance, we offer a comprehensive benefits package to full-time employees, including:

• Healthcare coverage – medical, dental, and vision insurance plans
• Financial protection – 401(k) retirement plan, life insurance, short-term and long-term disability coverage
• Work-life balance – paid time off, including vacation, sick leave, and holidays

Compensation: This is an entry-level role, compensated at $17.25 per hour, paid biweekly, with opportunities for overtime.

Key Responsibilities

• Load all necessary supplies needed for the daily pickups
• Complete daily pick-up schedule in a timely manner
• Deliver all daily picks to branches at the end of your shift
• Perform long distance drives across the local Midwest area to perform sample pick ups
• Handle lab samples in a safe and efficient manner according to standard operating procedures
• Safely operate a company vehicle and obey all traffic laws
• Utilize handheld electronic device to manage daily picks up
• Evaluate traffic patterns, alternative routes, and weather conditions as needed
• Provide professional and courteous service when interacting with clients and branch staff.
• Perform long distance drives across the local Midwest area to perform sample pick ups

Secondary Tasks

• Identify and resolve minor issues related to pick up or delivery delays.
• Other such tasks may be assigned from time to time consistent with the objectives of the position and the laboratory sample receiving team

Equipment and Instrumentation Used

• Company vehicle
• Handheld electronic tracking device (for pickup and delivery confirmation)
• Personal protective equipment (PPE) for handling samples

Technical Requirements and Skills

• Valid driver's license with a clean driving record
• Strong time management and punctuality
• Attention to detail in handling and documenting samples
• Ability to follow route instructions and adjust to unexpected conditions
• Basic customer service and problem-solving skills
• Ability to maintain accurate records using digital tools

Physical Requirements

• Must be at least 21 years old
• Able to lift, carry, and transport items up to 50 lbs.
• Ability to sit and drive for extended periods
• Capable of entering and exiting a vehicle repeatedly during a shift