Billing Follow Up Associate

Job Description

Job Description

We are looking for a detail-oriented Billing Follow Up Associate to support reimbursement activities for a healthcare organization in Roseville, California. This is a Contract position focused on reviewing outstanding accounts, resolving claim issues, and coordinating with patients, payers, and internal teams to secure accurate payment. The ideal candidate is organized, comfortable working within established procedures, and able to manage billing follow-up tasks with accuracy and consistency.

Responsibilities:

• Investigate unpaid or underpaid claims and take appropriate follow-up steps to help secure timely reimbursement.

• Prepare, review, and submit billing claims to insurance carriers, government programs, and other responsible payers with a high level of accuracy.

• Communicate with patients, third-party payers, and public agencies to obtain details needed to process claims and resolve account issues.

• Partner with internal departments to clarify charge information, obtain coding updates, and gather support for claim reconsiderations or appeals.

• Monitor denied and past-due accounts, determine the next course of action, and track outcomes through resolution.

• Process account adjustments, including approved write-offs and debit or credit entries, in accordance with billing guidelines.

• Maintain productivity and quality expectations while completing routine assignments within defined procedures and established standards.

• Provide administrative and general office support related to billing operations and perform additional duties as needed.