Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in SANTA CLARA, CA Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer‑focused, needs‑based review process to educate customers about insurance options. Benefits & Compensation Simple IRA Salary plus commission/bonus Hourly pay Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within your agency Valuable experience Compensation $47,000.00 - $65,000.00 per year Requirements Excellent interpersonal skills Excellent communication skills – written, verbal and listening Organizational skills Self‑motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to multi‑task Ability to effectively relate to a customer If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. #J-18808-Ljbffr