Program Assistant - Treatment

Program Assistant - Treatment

Job Category: Program Support Requisition Number: PROGR001953

Posted: May 26, 2026

Full-Time

Rate: $17 USD per hour

OH Assmt Ctr (Rectory) 215 East Glenwood Avenue Akron, OH 44310, USA

Description

Essential functions of this job include, but are not limited to:

Office Duties

• Effectively and courteously answers all telephone calls received. Greets and directs all visitors in the building (e.g., clients, applicants, employees, vendors, etc.) in a courteous manner. Permits only authorized visitors beyond receptionist/main post area. Immediately notifies supervisor and on-site supervisor of unauthorized visitors who fail to follow directives.
• Complies with all state and federal confidentiality regulations.
• Receives, sorts, and distributes mail in a timely and accurate manner to the appropriate boxes.
• Maintains office equipment (copy machine and fax machine) in proper working order and fills with paper and/or toner as needed.
• Maintains supply cabinet and supply closets in a neat and organized manner.

Tracking, Scheduling, and Health Record Duties

• Assists with statistical data collection for any program(s) assigned.
• Helps direct treatment staff for swift implementation of queries.
• Maintains closed file storage in an accurate and organized manner in accordance with Agency policies and procedures. Inventories and updates storage units' contents. Forwards copy of inventory to the Assistant to Vice Presidents. Ensures that storage unit is clean and orderly. Assists with shredding documentation from file storage when instructed to do so (behavioral health files must be kept for seven years; federal items must be kept for 10 years).
• Sends records release forms and follows up with outside requests for information. Sends Oriana House information (with appropriate releases) to outside sources when directed to do so by supervisor.
• Maintains ability to type/use computer and all programs implemented by the Agency including but not limited to those maintaining electronic health records.

Qualifications: High School diploma or equivalent required. Clinical/program experience preferred. Must possess strong organizational and accuracy skills. Strong computer skills, including Microsoft Word, Microsoft Excel, and willingness to learn CareLogic and ORION required. Must have the cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem solving, and comprehending. Has the ability to perform under stress and/or in emergencies. Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population.

Full Time Benefits Package includes:

• Medical Insurance and Prescription Card
• Paid Hospital Days
• Eight Paid Holidays
• Life Insurance
• Dental Insurance
• 10 Vacation Days per year
• 10 Personal-Sick Days per year
• Tuition Reimbursement
• Long-term Disability Insurance
• 403(b) Retirement Plan
• Wellness Program and Incentives, including FitThumb Wellness App.
• Public Service Loan Forgiveness

Oriana House Recruiters may reach out to applicants via text messaging.

Oriana House Inc., is an Equal Employment Opportunity Employer and a Drug-free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Candidates must be eligible to work in the U.S. without requiring sponsorship.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.