Automotive Service Advisor - Customer-Focused

Madison Muffler and Auto Inc. in Ohio is seeking a Service Writer who will interact directly with customers, understand their needs and ensure excellent service. The role requires a solid understanding of automotive services, a friendly personality, and a commitment to high ethical standards.

As the face of the shop, you will schedule appointments, communicate with technicians, provide estimates, and update customers on recommendations. Weekend and some holidays availability is required.