Customer Service Representative

Job Description Job Description Customer Service Representative

Responsibilities:

• Provide professional customer support by handling inquiries via phone, email, and fax while delivering accurate product, service, and account information

• Process customer orders and payments with a high level of accuracy, ensuring a positive and efficient customer experience

• Maintain and update customer records, account details, and transaction data using CRM systems and Microsoft Office applications

• Partner with territory sales managers to support new customer onboarding, manage account needs, and strengthen client relationships

Required Skills & Experience:

• 3+ years of experience is a high-volume customer service, client support, or related position

• Experience working in manufacturing/distribution, or related environment

• Must be able to work Monday to Friday from 8am to 5pm

• Microsoft Office (ex: Word, Excel, Outlook)

Disclaimer:
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