HR Generalist

Overview:


TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.


Job Title: HR Generalist


Location: Shakopee, MN, 55379


Job Type: Contract


Duration: 12 Months


Work Type: Onsite

Role Summary


The HR Representative provides operational HR support with a focus on case management, policy compliance, and employee/manager guidance. This role partners closely with HR Business Partners, Legal, Talent Acquisition, and Payroll to ensure consistent, compliant, and timely execution of HR processes across the organization.


Key Responsibilities

• Serve as the primary point of contact for HR-related inquiries, including employee relations, policy interpretation, compliance, and process guidance
• Manage and support HR case management workflows (e.g., ServiceNow or similar systems), ensuring proper documentation, triaging, resolution, and escalation of issues
• Partner with HR Business Partners (HRBPs), Legal, Total Rewards, Payroll, and Talent Acquisition to ensure compliant execution of workforce actions
• Support audits, investigations, and compliance reviews by gathering required documentation and responding to data requests
• Maintain HR knowledge articles, process documentation, and standards to ensure consistency and mitigate risk
• Provide guidance to managers on HR policies, procedures, compliance obligations, and appropriate handling of employee matters
• Conduct New Hire Orientation sessions
• Complete I-9 employment eligibility verification processes
• Address walk-in employee inquiries and provide timely support

Required Qualifications

• Experience in HR operations, shared services, or HR compliance
• Hands-on experience with HR case management systems and structured workflows
• Ability to clearly explain complex HR or legal concepts to non-HR stakeholders
• Strong attention to detail and excellent documentation skills

Preferred Qualifications

• Experience supporting global or multi-region HR operations
• Familiarity with cross-functional HR governance models and escalation frameworks

Core Competencies

• HR policy and compliance expertise
• Case management and operational execution
• Cross-functional collaboration
• Risk awareness and sound judgment
• Clear and professional communication

TekWissen® Group is an equal opportunity employer supporting workforce diversity.