Solutions Specialist Mobile - CCI

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great? How would you like to be responsible for creating those experiences with the potential of earning $49,668 per year? We can help make that happen. Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. If you love to learn, take your newfound knowledge and create mind‑blowing customer satisfaction—you’re right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox’s game‑changing technology, products and services. This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You’ll also need to be comfortable with reporting to the Store Manager and taking guidance from the Assistant Store Manager and other team specialists. What You’ll Do Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs Meet or exceed targets regarding customer experience, sales, and retention Assist with the opening/closing of one of our store retail environments Properly handle cash Engage in workshops, special events, and product demos Support your fellow sales agents when needed Continuously expand knowledge of current Cox products and competitor offerings through training May be required to work in other locations in the same geographical area What’s In It For You? Excellent question, and we have some good answers that we hope you like. As part of a customer loyalty‑driven team, there is a variable targeted total compensation of $49,668 (approx. $23.88/hr). High earners (top 10%) reach an average annual compensation of just over $63,655 (approx. $30.60/hr). Compensation includes a full‑time hourly base rate of $16.50/hr plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to 2 months to adjust to commission earnings. We want you to feel cared for and respected, starting with Cox’s highly competitive pay plus uncapped commission plan and other perks (401(k) with company match, comprehensive medical benefits, etc.). We also offer free Internet and discounted services, tuition reimbursement, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance, and more. Good work is rewarded not just with a healthy paycheck. Cox culture values people more than technology, ensuring recognition for contributions, supportive colleagues, and an environment where everyone is supported. Growth opportunities allow you to learn, train, and explore roles across the Cox family of businesses, including cleantech, healthcare, and mobility sectors. Who You Are Qualifications Minimum High school diploma/GED or up to 2 years of relevant work experience Ability to meet established sales, retention, and customer experience targets Strong interpersonal and communication skills for consultative selling and influencing customers Ability to build relationships and adapt to a diverse customer base Ability to multi‑task and prioritize in a fast‑paced service environment Ability to be mobile within the store for long periods to greet and demonstrate products Computer literacy with aptitude for learning communication products and services Willingness to work a flexible schedule including weekends, evenings, and holidays Ability to lift 25‑50 pounds for stock room inventory Preferred Some college experience with a focus in sales, business, or management One year of experience in a related field (e.g., sales, retail sales, service industry) Experience selling wireless/mobile products Fluency in Spanish, written and spoken Come join the Cox family of businesses and make your mark today! #J-18808-Ljbffr Cox Enterprises