Community Manager

Job Description

Job Description

Rose Valley Management is looking to hire a Community Manager! 

JOB SUMMARY:

You will interact with residents as you handle a variety of management items, including collections, lease administration, and resident communications. You will also ensure proper and timely maintenance of the property itself via visual inspections and coordination with the maintenance staff.

BENEFITS OF WORKING AT ROSE VALLEY:

• Opportunities for Quarterly Bonuses
• Health, Dental and Vision Insurance
• Flexible Spending Account
• Health Spending Account
• Commuter Benefits
• Generous PTO package
• 401K after 1 year of service with a company match
• 100's of discounts on car rentals, hotels, amusement parks, and more
• Additional perks throughout the year

QUALIFICATIONS:

• Minimum 3 years´ experience in the field of property management
• Previous supervisory experience
• Demonstrates ability to work effectively with common Microsoft software applications and property management software 
• Knowledge of revenue management a plus.
• Excellent problem solving, multitasking, listening, and deductive reasoning skills.
• Ability to empathize with residents and staff, while still enforcing community rules and policies.
• Knowledgeable regarding property management, federal, state, and local laws including Fair Housing.
• Reliable transportation with a valid driver's license is required.

DUTIES AND RESPONSBILITIES:

• Hires, supervises, trains, and evaluates staff to ensure various assignments are completed throughout the community.
• Prepares, processes and signs leases/ rules.
• Full knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelines.
• Identifies appropriate contractors, defines scope of work, and obtains necessary bids.
• Oversees maintenance program consisting of maintenance supervision, inspections and monitoring work orders turn over time and vacancy loss.
• Manage vendor invoices and accounts payable.
• Rent collection, receipting, prepares deposits using Appfolio property management software.
• Writes letters and prepares legal notices to residents.
• Submits required reports and maintains records according to policies.
• Schedules, reviews, signs and submits employee payroll.
• Provides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedings.
• Conducts weekly staff meetings and other staff meetings as needed.
• Performs related work and other duties required for on-site staff.
• Monitors budgets on a daily basis.
• Prepares weekly and monthly owners reports and variance reports.
• Prepares Yearly Budget with Regional Manager and Maintenance Supervisor
• Oversees marketing and works with the marketing team to create and implement marketing plans to achieve budgeted occupancy.
• Additional ad-hoc projects assigned by Regional Manager or Director of Asset Management

As the Community Manager you will be the main point of contact and the face of the community. You will work hand in hand with vendors, staff, and upper management to provide continued success at our properties. You must relate well to people, have excellent multitasking skills, exercise good judgement and discretion in dealing with residents, visitors, vendors, and staff. You will be required to provide leadership in developing a community and developing your team.