Medical Assistant

Medical Assistant PositionsWe are looking for 1 full time Medical Assistant in Phoenix, and 1 full time Medical Assistant in Mesa.The Medical Assistant is an essential member of the outpatient care team at the St. Vincent de Paul Medical Clinic, supporting the delivery of patient-centered care within a Patient-Centered Medical Home model. Under the supervision of licensed providers, the Medical Assistant performs clinical and administrative support tasks, including centralized scheduling and eligibility coordination, front desk coverage, and back-office clinical duties. All levels are cross-trained to allow for a rotational model of roles in the clinic. As experience and competency increase, responsibilities may expand to include advanced clinical tasks, workflow coordination, and training support for other Medical Assistants, while maintaining a strong commitment to quality, safety, and the SVdP mission. This position may require travel between clinic locations to support operational and patient care needs.Medical Assistants at SVdP operate in a rotational model integrating back-office clinical duties with centralized scheduling, eligibility coordination, and front desk coverage. All levels are cross-trained, with increasing independence and leadership expectations at each level.Core Functions (All Levels)Clinical Support: Room patients, obtain vitals, perform POC testing, document in EHR, assist providers, prepare exam rooms.Centralized Scheduling: Schedule appointments using routing protocols, confirm visits, manage reminders, support schedule optimization.Centralized Eligibility: Collect and review required documentation, enter data accurately, track assistance applications, identify SDOH barriers.Front Desk Coverage: Greet and check in/out patients, verify demographics, provide clinic information, support financial assistance workflows.Medical Assistant I (Level 1)Supports basic clinical operations under the direction of licensed providers in a free outpatient clinic.Essential Duties and ResponsibilitiesPerforms basic MA duties with guidance and direct supervisionAccurately rooms patients and obtains vitalsFollows infection control and safety protocolsDocuments accurately in the EHR with reviewCommunicates professionally with patients and staffUnderstands scope of practice and escalation pathwaysBuilds competency across all rotation areas.QualificationsHigh school diploma or GED from an accredited institutionGraduation from an approved medical assistant training programCPR/BLS certificationBasic computer proficiency to include Windows, MS Office, and the internetBilingual (English and Spanish), both written and verbal, is required per operational need.Medical Assistant II (Level 2)Performs MA duties with increased independence and supports clinic workflow efficiency.Essential Duties and ResponsibilitiesFunctions independently across rotationsIndependently rooms and prepares patientsAssists with procedures and point-of-care testingManages time effectively during high-volume clinicsManages moderately complex scheduling and eligibility casesSupports specialty clinics and volunteer providersSupports patient onboarding and workflow improvementTroubleshoots routine workflow issuesMaintains strong EHR proficiencyQualifications1+ years in medical assistant experienceProficiency in advanced clinical procedures (ex. Phlebotomy, EKG, vaccine administration, specimen handling, Spirometer, etc.)Medical Assistant III (Level 3)Senior MA role providing advanced support, training assistance, and workflow coordination.Essential Duties and ResponsibilitiesPerforms all MA I & II duties at a high levelHighly independent and serves as workflow resourceSupports onboarding and skills coaching for MAsAssists with audits, chart reviews, and quality initiativesOversees schedule utilization and complex eligibility casesAnticipates clinic flow challenges and proactively adjustsMentors staff and supports quality improvement initiativesPrecepts or mentors' students and volunteersSupports coordination across services (labs, imaging, referrals)Demonstrates strong judgment and professionalismQualifications3+ yrs of medical assistant experienceStrong understanding of clinical procedures and patient care practices (Training checklist)Lead Medical AssistantProvides functional leadership for the MA team while maintaining patient care responsibilities.Essential Duties and ResponsibilitiesPerforms all MA III dutiesCoordinates MA assignments and daily coverageEnsures skills competencies and training completionMonitors protocol adherence and escalate issuesServes as liaison between MA team and leadershipSupports performance feedback and corrective actionMaintains patient care responsibilitiesQualifications4+ years of Medical Assistance experienceAdvanced skills certifications and Management experienceMedical Assistant advancement is based on demonstrated competencies, level of responsibility, and performance expectations rather than length of service. This is indicated by a skills checklist as signed by a direct supervisor.The ability to stand, walk, sit, bend, reach, and lift up to 50 pounds is required for this position.The Society of St. Vincent de Paul is dedicated to feeding, clothing, housing, and healing individuals and families in our community who have nowhere else to turn for help. As important, SVdP provides meaningful opportunities for volunteers to serve their neighbors in need with love and compassion.As an employer, the Society of St. Vincent de Paul knows the importance of exceeding the expectation of being an "equal opportunity employer". As an organization, we are actively seeking to build a diverse and inclusive team with a wide range of backgrounds, perspectives, and skills to support the incredible diversity of the guests we serve within St. Vincent de Paul. SVdP does not discriminate based upon race, ethnicity, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a veteran, status as an individual with a disability, and any other characteristics.Equal Opportunity Employer including Disability and Vets