Route Team Lead

Job Description

Job Description

Workdays and hours: Monday-Friday, 7am-3:30pm plus some overtime.

Description: Description: Nu-Yale Cleaners is currently looking for a Route Team Lead to grow the our home pick up and delivery routes by adding new sales and maintain existing customers. This position oversees our hotel/linen and store delivery drivers to ensure daily work is done too.
• Grow the Route business by obtaining new qualified customers and directing the Route team towards obtaining new qualified customers.
• Develop and lead the company by providing “World Class” customer service.
• Develop and lead the company to succeed by KEEPING existing customers using retention techniques approved by The Route Pro’s.
• Quickly resolving issues as they develop.

Skills: • Learn new sales and service ideas and hold drivers accountable to daily objectives
• Manage and lead a successful sales effort and route drivers.
• Excellent English communication skills are imperative.
• Energetic, results oriented with a career mindset.
• Maintain and properly keep up with manifests.
• Maintain a safe driving record and obey all driving laws.
• Able to be in front of people and speak.
• Ability to follow instructions accurately and implement them with minimum supervision.
• Basic computer and smartphone skills.

Responsibilities: • Oversee daily operations processes in morning of sorting and loading the van.
• Utilize manifest in all aspects in verifying accuracy of orders.
• Motivate, monitor, and train Drivers/Sales personnel.
• Back up drivers who are out and maintain driver attendance
• Hit Sales Goal daily/weekly/monthly.
• Make contact with customers that haven’t utilized service.
• Accountable for Route Sales, Pick-up / Delivery, Customer service and issue resolution.
• Maintain professional integrity in all business matters.
• Monitor and set goals for Route growth.
• Collaborate in the development, revision, and implementation of policies and procedures, systems, programs and standards to promote delivery services.
• Work closely with Production /Ownership Management in order to achieve company and route objectives.
• Oversee all customer service route activities – sales related such as customers’ retention, contacting non-active customers, etc.
• All managerial responsibilities related to the Route Department such as Sales Reports, Sales Analysis, Customer Inactivity, etc.
• Weekly Meeting schedule with Owner & Route Dept staff to discuss weekly results, review reports including Tracking, Sales Reports, etc.
• Communication with proper personnel to coordinate service, quality issues, and other retention related matters.
• Oversee all maintenance and cleanliness on vans.
• Maintain supplies and marketing materials

Benefits: Benefits: Full time benefits include group health Insurance, 401k, paid vacations, and holidays, dry cleaning employee discount. This position is located at our main plant in Jeffersonville, IN.

Nu-Yale Cleaners is a locally and family owned dry cleaning and garment restoration business founded in 1956. It operates in three key areas: Retail dry cleaning & laundry, Fire restoration, and Industrial rework/inspect. It’s retail dry cleaning segment consists of multiple stores and home delivery routes throughout the Metro Louisville area.

Company Description

Nu-Yale Cleaners is a locally and family owned dry cleaning and garment restoration business founded in 1956. It operates in three key areas: Retail dry cleaning & laundry, Fire restoration, and Industrial rework/inspect. It’s retail dry cleaning segment consists of multiple stores and home delivery routes throughout the Metro Louisville area.