Program Coordinator

Job Title

This position represents the full performance level and is responsible for providing overall program management and coordination of a human services program.

Job Description:

This position is responsible for providing overall program management and coordination of a human services program by developing, coordinating and providing programs, resources and services to meet client needs. Employees plan and develop strategies for improving outcomes and implement human services programs. This position provides overall program management and coordination of a human services program area; Prepares and reviews grant proposals and monitors program grants to determine compliance with prescribed policy, procedures and operating standards, program regulations, or contractual requirements; Develops programs; Organizes and directs special projects; Assesses community needs and develop community resources for meeting those needs; Reviews and recommends revision of agency or community programs to meet changing client and community needs; Coordinates agency and community resources and programs; Plans, organizes and oversees the activities of professional, clerical and volunteer personnel; Works cooperatively with other employees, clients, agencies, and the public; Assesses and identifies needs, resources and community trends; Makes presentations to community groups, boards and commissions; Coordinates with clients, colleagues, community and other agencies to improve program and outreach service delivery; Functions effectively as a team member; Communicates with supervisor, employees, other departments, county officials, team members, state/federal agencies, granting/funding agencies, community organizations, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction; Maintains a comprehensive, current knowledge of applicable laws, regulations, policies, or other guidelines related to assigned program area; Attends workshops and training sessions; and presents plans and recommends policies and procedures and program budgets for approval.

Minimum Qualifications:

Working knowledge of: principles and practices of assigned human services programs; occupations and activities characteristic of assigned program services; program practices, techniques, and methods; project management processes and techniques; local service agencies and organizations and departmental programs and activities; program management and development; laws, regulations, policies and standards related to the program; program goals and objectives; program terminology, principles and methods utilized in the program; and human behavior. Skill in: operating a computer to enter, retrieve or modify data; and the use of word processing, spreadsheet, database, desktop publishing, e-mail, Internet, or other computer programs. Demonstrated ability to: communicate effectively both orally and in writing; gather and interpret data, reach logical conclusions and present findings and recommendations; assess program and staff needs; plan, coordinate and evaluate program activities; train, advise, direct and evaluate others on the program requirements; maintain effective working relationships with others; identify problems and needs and assess services in problem solving; interpret and apply regulations and procedures; conduct effective training; public speaking; interact professionally with a diverse group of people; produce meaningful, clear, and concise documents with the proper grammar and usage; organize and prepare statistical records; perform mathematical calculations; and read understand, and interpret program/technical reports and related materials.

Education & Experience:

Bachelor's degree in a Human Services field or related area supplemented with work experience in the assigned program areas OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Preferred Qualifications:

Previous work in a VA Local Department of Social Services. Previous working knowledge of determining eligibility for public assistance programs. Previous working knowledge of housing programs. Previous case management experience. Ability to identify and source alternative funding streams. Ability to effectively work with community partners including faith-based organizations, public social services agencies, community leaders, county leaders, schools, etc. Bilingual (Spanish) highly desirable.

Special Requirements:

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

Special Instructions to Applicants:

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. This website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information provided within the application. To be considered for this position, you must indicate an email address on the application. Please refer to your RMS account for the status of your application and this position. Applications must include complete work history, including periods of unemployment if applicable.

About Us:

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have access to best services and benefits available to them.