Patient Care Coordinator

Patient Care CoordinatorCollins Dental is seeking a Patient Care Coordinator to join our dedicated team in Winter Springs, FL! We place great emphasis on collaborative efforts within our team and are committed to providing a workplace where each staff member feels supported and valued. If you have a niche for customer service and strong attention to detail, we want to hear from you! Submit your application today!BenefitsCompetitive pay based on experienceMonthly production-based bonus opportunitiesMedical, dental, vision, and life insuranceGenerous PTO and paid holidaysTraditional and Roth 401(k) optionsReferral Bonus ProgramRequirementsManage large amounts of inbound and outbound calls in a timely mannerAnswer inquiries by clarifying desired patient needs and information, researching, locating, and providing a solution, implementing solutions, and escalating any unresolved issuesFollow communication "scripts" when handling different callsSeize the opportunity to "close" the callBuild sustainable relationships by engaging patients and going the extra mileKeep records of all conversations in a comprehensible wayContinue to update job knowledge by participating in team meetings and education opportunitiesMeet personal and team qualitative and quantitative targetsQualifications1+ years of dental experience is preferredPrior customer service experience Summit Dental