Tier 1 Technical Support

Vets Hired

Job Description

Job Summary

The Tier 1 Technical Support professional provides first-level IT support and troubleshooting for software, network, hardware, and workstation issues. The role assists users, resolves basic technical problems, images and deploys computers, installs software and security updates, documents incidents, and escalates complex issues to higher-level technicians.

Key Responsibilities

Provide Tier 1 technical support for software, network, and workstation issues.
Troubleshoot incidents and identify root causes.
Image and configure computers.
Install software updates, security patches, and required configurations.
Document technical issues and resolutions in the ticketing system.
Escalate complex issues to Tier 2 technical support.
Deploy desktop workstations and laptops.
Provide professional customer service and technical assistance.

Required Qualifications

At least 2 years of Windows system administration and/or technical support experience.
Knowledge of Windows operating systems.
Experience supporting hardware and scientific peripherals.
Microsoft Endpoint Administrator or CompTIA A+ certification preferred.
DoD IAT Level II certification such as Security+ preferred.
Secret security clearance or ability to obtain one.

Apply

Vacancy posted 7 days ago

Similar jobs that could be interesting for youBased on the Tier 1 Technical Support in Edwards Air Force Base, CA vacancy

Systems Administrator IV
$97k - $130k
...Job Description JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and... ...considerations when extending an offer. BENEFITS Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability...
Suggested
Contract work
Work experience placement
Work at office
Local area
Immediate start
Night shift
JT4
Edwards, CA
3 days ago
Systems Administrator III
$86k - $120k
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance...
Suggested
Contract work
Work experience placement
Immediate start
Remote work
JT4
Edwards, CA
4 days ago
Systems Administrator II
$78.5k - $100k
Job Description JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy... ...when extending an offer. BENEFITS Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance...
Suggested
Contract work
Work experience placement
Local area
Immediate start
JT4
Edwards, CA
2 days ago
Supply Technician
$72.1k - $80k
...JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 ~ Life Insurance ~ Health Savings Accounts/FSA's ~...
Suggested
Contract work
Work experience placement
Work at office
Immediate start
Shift work
JT4
Edwards, CA
1 day ago
Engineering Technician IV
$67k - $75k
...JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 ~ Life Insurance ~ Health Savings Accounts/FSA's ~...
Suggested
Contract work
Work experience placement
Work at office
Local area
Immediate start
Remote work
Shift work
JT4
Edwards, CA
1 day ago
Sr Principal System Administrator
$129.3k - $193.9k
...located at Edwards AFB, CA.ESSENTIAL FUNCTIONS:Provide real time support for a Programs Ground Systems multi-user computer systems... ...administrator, and service accounts.Work with partners to resolve technical and data movement issues between Ground Systems and external systems...
Full time
Work at office
Local area
Remote work
Relocation package
Shift work
Weekend work
Northrop Grumman
Edwards, CA
2 days ago
Electronics Technician III
$84k - $94k
...JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 ~ Life Insurance ~ Health Savings Accounts/FSA's ~...
Contract work
Work experience placement
Immediate start
Remote work
Shift work
Night shift
JT4
Edwards, CA
2 days ago
System Administrator
...Mach Energetics Technical Services Division seeks a STINFO Liaison/Administrator to support development, review, publication, tracking, and distribution of technical documents... ...S&E workflows, and handling DD Form 1423-1, DD Form 882, and DTIC submissions. A secret clearance...
For contractors
Mach Industries
Edwards, CA
1 day ago
Human Systems Integration - Engineer
$110k - $185k
...JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 ~ Life Insurance ~ Health Savings Accounts/FSA's ~...
Contract work
Work experience placement
Work at office
Immediate start
Remote work
JT4
Edwards, CA
4 days ago
Storage Administrator
$97k - $130k
...JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance...
Contract work
Work experience placement
Work at office
Immediate start
JT4
Edwards, CA
5 days ago
Flight Systems Engineer - Systems Development SME
$160k
...provides senior-level systems engineering expertise to the Flight Systems Branch (Code 540) within NASA Armstrong’s Engineering and Technical Support Services (ETSS) contract. This position directly supports systems development, integration, and flight-test activities for...
Contract work
For contractors
Work at office
Local area
Science & Technology Corporation
Edwards, CA
1 day ago
Engineer IV
$150k - $175k
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance...
Contract work
Work experience placement
Work at office
Immediate start
Remote work
JT4
Edwards, CA
5 days ago
Network Systems Administrator III
...Job Description Job Description Summary Individual supports the U.S Air Force and Navy under the Joint Range Technical Services Contract at Edwards Air Force Base, better known as J-Tech II. Integrits Corporation develops and maintains realistic, integrated test...
Contract work
Work at office
Local area
Remote work
Integrits Corporation
Edwards, CA
9 days ago
Order Clerk II
$47.32k - $53.24k
...Order Clerk II JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and... ...Medical, Dental, Vision Insurance ~ Benefits Active on Day 1 ~ Life Insurance ~ Health Savings Accounts/FSA's ~ Disability...
Contract work
Work experience placement
Work at office
Local area
Immediate start
Shift work
JT4
Edwards, CA
2 days ago
System Administrator
...GMRE is seeking a senior project manager to support fighter aircraft flight test programs from planning through deployment. The role emphasizes DoD processes, acquisition strategies, and cross-functional coordination across engineering, QA, and logistics to drive on-time...
GMRE, Inc
Edwards, CA
2 hours ago
Systems Administrator
The Air Force Test Center at Edwards Air Force Base is seeking a Full-Time Information Technology Specialist (SYSADMIN/OS) NH-2210-03 to provide journeyman IT systems expertise, obtain and sustain an Authority to Operate for modeling and simulation, and ensure rigorous...
Full time
Air Force Test Center
Edwards, CA
3 days ago
(SkillBridge) Deployable Principal Configuration Analyst
$94.2k - $141.2k
...transition to civilian careers. Approximately 1/4th of Northrop Grumman’s 90,000... ...service member will be on the job training supporting a work schedule equivalent to 40hrs per week... ...Center (MOC) functions.Experience with technical data and electronic technical manual change...
Full time
Contract work
Work experience placement
For subcontractor
Internship
Worldwide
Relocation package
Flexible hours
Shift work
Weekend work
Northrop Grumman
Edwards, CA
1 day ago
Aeromechanical Design Engineer - Metrology SME
$95k
...Engineer - Metrology Subject Matter Expert (SME) provides senior-level engineering support to the Operations Engineering Branch (Code 430) under NASA Armstrong’s Engineering and Technical Support Services (ETSS) contract. This position serves as the Center’s technical...
Contract work
Local area
Science & Technology Corporation
Edwards, CA
1 day ago
412 TMG Support (LVL 3 PMS) JSF System Administrator
...management tasks, acquisition programs and organizational activities. Support will not include counseling, mentoring, judgmental/... ...RESPONSIBILITIES The qualified candidate will be familiar with the technical aspects of weapons integration and flight test disciplines and...
Permanent employment
Full time
Work experience placement
Local area
Gauss Management Research & Engineering
Edwards, CA
9 days ago
Systems Administrator II
...Job Description Job Description Summary Individual supports the U.S Air Force and Navy under the Joint Range Technical Services Contract at Edwards Air Force Base, better known as J-Tech II. Integrits Corporation develops and maintains realistic, integrated test...
Contract work
Work at office
Local area
Integrits Corporation
Edwards, CA
9 days ago
Systems Administrator III
Summary Individual supports the U.S. Air Force and Navy under the Joint Range Technical Services Contract at Edwards Air Force Base, better known as J‑Tech II. Integrits Corporation develops and maintains realistic, integrated test and training environments and prepares...
Contract work
Work at office
Local area
Integrits
Edwards, CA
2 days ago
Principal / Senior Principal Engineer Systems Test - Aviation Safety Official
$103.6k - $155.4k
...material spills.Maintains site/program aviation mishap statistics.Supports investigations of site/program hazards, incidents, and mishaps.... ...of related professional/military experience, OR a STEM Ph.D. AND 1 years of related professional/military experienceMust have an active...
Full time
Contract work
For contractors
Relocation
Shift work
Northrop Grumman
Edwards, CA
1 day ago
Experienced Project Management Specialist
$101.15k - $136.65k
...control account baselines including budget, schedule, and technical scopeDevelop Basis of Estimates (BOEs) and support proposal activities as requiredTrack and analyze key... ...is not contingent upon program awardShift:Shift 1 (United States of America)Stay safe from...
Permanent employment
Full time
Interim role
Work at office
Relocation
Visa sponsorship
Work visa
Flexible hours
Shift work
Boeing
Edwards, CA
1 day ago
Youth Program Specialist
...BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: 1. Degree: that included or was supplemented by major study in education... ...if you are qualified for this job, a review of your resume and supporting documentation will be made. Applicants who fail to provide the...
Permanent employment
Full time
Part time
Traineeship
Work experience placement
Internship
Relocation
Night shift
Air Force Materiel Command
Edwards, CA
3 days ago
Culinary Specialist
...foundation, earn recognized training, and serve in a meaningful role that supports unit readiness and mission success while continuing to pursue... ...contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Tyson Foods, Pepsi...
Contract work
Part time
Immediate start
Relocation package
Flexible hours
U.S. Army Reserve
Edwards, CA
3 hours ago
System Test Engineer -Control Segment/ Principal System Test Engineer -Control Segment
$83.4k - $125.2k
...related professional/military experience, OR a Master's degree AND 3 years of related professional/military experience, OR a Ph.D. AND 1 year of related professional/military experience.Basic Qualifications for Both Level 2 and 3:Must have an active US Government Top...
Full time
Relocation package
Flexible hours
Shift work
Northrop Grumman
Edwards, CA
3 days ago
Operations Engineer - Flight Test SME
$160k
...: Full-TimeJob SummaryThe Operations Engineer - Flight Test Subject Matter Expert (SME) provides advanced technical leadership and engineering expertise in support of NASA Armstrong’s Flight Operations Directorate (Code 430) under the Engineering and Technical Support Services...
Contract work
For contractors
Work at office
Local area
Science & Technology Corporation
Edwards, CA
1 day ago
Systems Administrator V - AWS Cloud Operations Lead
...Job Description Job Description Summary Individual supports the U.S Air Force and Navy under the Joint Range Technical Services Contract at Edwards Air Force Base, better known as J-Tech II. Integrits Corporation develops and maintains realistic, integrated test...
Contract work
Work at office
Local area
Integrits Corporation
Edwards, CA
9 days ago
Maintenance Technician Generalist
...Company-provided EAP (Employee Assistance Program) ~ Maternity Leave at 100% and Paid Parental Leave ~ PTO (accrual begins on day-1) ~ Volunteer Time Off ~401(k) program with a Company match ~ Tuition Reimbursement Job Summary The Maintenance Technician...
Temporary work
Work at office
Local area
Mayroad
Edwards, CA
2 days ago
Maintenance Technician Generalist
...Company-provided EAP (Employee Assistance Program) ~ Maternity Leave at 100% and Paid Parental Leave ~ PTO (accrual begins on day-1) ~ Volunteer Time Off ~401(k) program with a Company match ~ Tuition Reimbursement Job Summary The Maintenance...
Temporary work
Work at office
Local area
Mayroad
Edwards, CA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tier 1 Technical Support. Be the first to apply!