Tier 1 Technical Support

Vets Hired

Job Description

Job Summary

The Tier 1 Technical Support professional provides first-level IT support and troubleshooting for software, network, hardware, and workstation issues. The role assists users, resolves basic technical problems, images and deploys computers, installs software and security updates, documents incidents, and escalates complex issues to higher-level technicians.

Key Responsibilities

Provide Tier 1 technical support for software, network, and workstation issues.
Troubleshoot incidents and identify root causes.
Image and configure computers.
Install software updates, security patches, and required configurations.
Document technical issues and resolutions in the ticketing system.
Escalate complex issues to Tier 2 technical support.
Deploy desktop workstations and laptops.
Provide professional customer service and technical assistance.

Required Qualifications

At least 2 years of Windows system administration and/or technical support experience.
Knowledge of Windows operating systems.
Experience supporting hardware and scientific peripherals.
Microsoft Endpoint Administrator or CompTIA A+ certification preferred.
DoD IAT Level II certification such as Security+ preferred.
Secret security clearance or ability to obtain one.

Apply

Vacancy posted 8 days ago

Similar jobs that could be interesting for youBased on the Tier 1 Technical Support in Edwards Air Force Base, CA vacancy

Systems Administrator IV
$96.5k - $155k
...Job Description JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and... ...extending an offer. BENEFITS ~ Benefits Active on Day 1 ~ Life Insurance ~ Health Savings Accounts/FSA's ~ Disability...
Suggested
Contract work
For contractors
Work experience placement
Work at office
Local area
Immediate start
JT4
Edwards, CA
4 days ago
CyberSecurity/SysAdmin
$86k - $120k
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance...
Suggested
Contract work
Work experience placement
Immediate start
Remote work
JT4
Edwards, CA
5 days ago
CyberSecurity/SysAdmin
$78.5k - $100k
Job Description JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy... ...when extending an offer. BENEFITS Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance...
Suggested
Contract work
Work experience placement
Local area
Immediate start
JT4 LLC
Edwards, CA
3 days ago
Supply Technician
$73k - $83k
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force and Navy under the Joint Range Technical... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability...
Suggested
Contract work
Work experience placement
Work at office
Local area
Immediate start
Shift work
JT4
Edwards, CA
1 day ago
Associate Research Analyst
...Division. Staff at this level will provide research, analytical, and technical support on a range of projects. As part of the Department of the... ...carry out our mission. Job Description and/or Duties 1. Under close supervision, conducts research and analysis that...
Suggested
Casual work
Work at office
Local area
Remote work
Relocation package
Flexible hours
CNA
Edwards, CA
3 days ago
Electronics Technician III
$84k - $94k
...JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 ~ Life Insurance ~ Health Savings Accounts/FSA's ~...
Contract work
Work experience placement
Immediate start
Remote work
Shift work
Night shift
JT4
Edwards, CA
4 days ago
Engineer III - Structures
$110k - $135k
...JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 ~ Life Insurance ~ Health Savings Accounts/FSA's ~...
Contract work
For contractors
Work experience placement
Work at office
Immediate start
Remote work
JT4
Edwards, CA
1 day ago
Security Specialist III
$78.5k - $95k
...JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 ~ Life Insurance ~ Health Savings Accounts/FSA's ~...
Contract work
Work experience placement
Work at office
Immediate start
Remote work
JT4
Edwards, CA
4 days ago
Principal Systems Administrator (Edwards AFB)
$103.6k - $155.4k
...funding confirmation. Key Responsibilities: Provide real-time support for Ground Systems multi-user computer systems supporting... ...administrator, and service accounts. Work with partners to resolve technical and data movement issues between Ground Systems and external...
Full time
Work at office
Local area
Remote work
Relocation package
Flexible hours
Shift work
Weekend work
Northrop Grumman
Edwards, CA
4 days ago
REMOTE Administrative Professional
$55.37k - $62.29k
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint... ...Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance...
Contract work
Work experience placement
Work at office
Immediate start
Remote work
JT4
Edwards, CA
4 days ago
Designer II
$90k - $105k
Job Description JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy... ...when extending an offer. BENEFITS Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance...
Contract work
Work experience placement
Work at office
Local area
Immediate start
Remote work
Relocation
JT4 LLC
Edwards, CA
1 day ago
Engineering Technician IV
...Job Description: Job Summary Provides advanced technical support to engineering and design teams by performing complex tasks involving installation, maintenance, troubleshooting, calibration, testing, fabrication, and operation of electronic and mechanical systems...
Work at office
Vets Hired
Edwards, CA
19 hours ago
Now Hiring Order Processor
$47.32k - $53.24k
Job Description JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy... ...when extending an offer. BENEFITS Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance...
Contract work
Work experience placement
Work at office
Local area
Immediate start
Shift work
JT4 LLC
Edwards, CA
1 day ago
Postal Clerk - Edwards Air Force Base
...SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. Starting...
US Postal Service
Edwards Air Force Base, CA
25 days ago
Full Time: Systems Engineering Senior
...engineering and instruction, you will be supporting the Special Programs Division, DoD Anti-Tamper... ...for proposal (RFP) development, and technical oversight of ongoing projects Review and... ...HR Service Desk at (***) ***-****, option 1. Please note, due to EEOC/OFCCP compliance...
Full time
Contract work
Part time
For contractors
Work at office
Local area
Flexible hours
Serco
Edwards, CA
3 days ago
412 TMG Support (LVL 3 PMS) JSF System Administrator
...management tasks, acquisition programs and organizational activities. Support will not include counseling, mentoring, judgmental/... ...RESPONSIBILITIES The qualified candidate will be familiar with the technical aspects of weapons integration and flight test disciplines and...
Permanent employment
Full time
Work experience placement
Local area
Gauss Management Research & Engineering
Edwards, CA
a month ago
Research Analyst
...defense technologies, with a focus on naval aircraft. Our research supports defense innovation programs to ensure operational effectiveness... ...help carry out our mission. JOB DESCRIPTION AND/OR DUTIES 1. With minimal or no guidance, meets CNA's quality standards when...
Casual work
Local area
Remote work
Relocation package
Flexible hours
Center for Naval Analyses
Edwards, CA
2 days ago
Systems Administrator III
...Job Description Job Description Summary Individual supports the U.S Air Force and Navy under the Joint Range Technical Services Contract at Edwards Air Force Base, better known as J-Tech II. Integrits Corporation develops and maintains realistic, integrated test...
Contract work
Work at office
Local area
Integrits Corporation
Edwards, CA
a month ago
IT SysAdmin
Summary Individual supports the U.S. Air Force and Navy under the Joint Range Technical Services Contract at Edwards Air Force Base, better known as J‑Tech II. Integrits Corporation develops and maintains realistic, integrated test and training environments and prepares...
Contract work
Work at office
Local area
Integrits Corporation
Edwards, CA
3 days ago
Safety and Occupational Health Specialist
...Wing Commander on all safety matters and supports all commanders with flight, occupational,... ...completion. - Develops, presents and provides technical guidance, safety training and instruction... ...for, you will be required to serve a 1-year probationary period OR 2-year trial...
Full time
Temporary work
Work at office
Local area
Immediate start
Remote work
Trial period
Flexible hours
The Air Force Civilian Service
Edwards, CA
3 days ago
NASA AFRC Program Manager for Range Support
...strategic direction and senior leadership for the contractor team supporting the Dryden Aeronautical Test Range (DATR). This includes... ...performance on this vital contract. If you thrive in high-stakes, technically complex environments and are passionate about advancing NASA’...
Contract work
For contractors
Metis Technology Solutions Inc
Edwards, CA
a month ago
Project Specialist (supporting the Air Force Research Lab)
...Project Specialist ASRC Federal System Solutions, LLC, a subsidiary of ASRC Federal, requires a highly skilled Project Specialist to support the ASTROS Contract. Come be a part of our Team as we build up new systems and see them move from testing into the world's future...
Contract work
ASRC Federal
Edwards, CA
5 days ago
Postal Clerk - Edwards Air Force Base
$26.47 - $43.62 per hour
...The Postal Service is the largest government-related agency, employing nearly 1 million people, and is currently hiring nationwide with many positions available. Job Description Clerk – Clerks sell stamps, take incoming mail, and sort and distribute mail in addition...
Hourly pay
Full time
Currently hiring
Work at office
Postal Jobs Source (a division of Labor Services)
Edwards Air Force Base, CA
more than 2 months ago
Infrastructure Engineer Technician II
...Job Description Job Description Summary Provides support to the engineering and design staff by performing a variety of assignments during the installation, maintenance, repair, troubleshooting, calibration, testing, fabrication, construction, and operation of diverse...
Local area
Remote work
Shift work
Integrits Corporation
Edwards, CA
24 days ago
Avionics Technician III
$54.13 per hour
...as the lead avionics technician for the Support Fleet Aircraft. Collaborates with the Maintenance... ...members. Must possess effective oral and technical written communication skills to clearly... ..., Machining, etc.) is preferred. Level 1 Certification in ESD Protection (...
Hourly pay
Contract work
Work at office
Local area
Yulista Holding LLC
Edwards, CA
3 days ago
F-35 Support Equipment Field Engineer Supervisor / Edwards AFB, CA
$95.9k - $178.1k
...Support Equipment Supervisor This position as Support Equipment (SE) Supervisor for the F-35 SE Contractor Logistics Support (CLS)... ..., Word & Outlook. Experience using engineering drawings and technical data. Familiar with work conditions on military flightline environments...
Full time
Temporary work
For contractors
Work experience placement
Local area
Relocation
Flexible hours
Day shift
Afternoon shift
Lockheed Martin
Edwards, CA
3 days ago
System Safety Engineer - Support NASA Flight Research Programs
$75k - $95k
...About the Role We are seeking a System Safety Engineer (SSE) to support NASA‑aligned flight research and test activities involving... ...Bachelor’s degree in engineering, Physical Science, or related technical field and 3+ years of experience. Advanced degree in Engineering...
Full time
Temporary work
Colwyn Group
Edwards, CA
10 days ago
Automotive Lead Technician
$26.51 - $50.78 per hour
...Technician position requires your experience and technical expertise to diagnose drivability and... ..., Dental and Vision – Starting day 1 for all our teammates ~ Paid vacation... ...compensation; we will provide you: A supportive and engaging onboarding experience to ensure...
Daily paid
Minimum wage
Price work
Temporary work
Local area
Flexible hours
Bridgestone
Edwards, CA
2 days ago
Network Engineering / Architecture
...vendor, multi-protocol environment. • Implement network changes such as router and switch configurations requested by customers. • Support Daily Operations and support customer Troubles Calls and issues. • Support HOSC Operations during high visibility or critical activities...
EMCO Technologies
Edwards, CA
5 days ago
TMAS 2/3 TMG Support (LVL 3 Scientist and Engineer)
...ROLES AND RESPONSIBILITIES The candidate will provide support to operationalize the AFTC seamless partner experience (SPE) initiative... .... GMRE’s mission is to provide high-quality engineering and technical services to help our customers grow and succeed. GMRE is an...
Permanent employment
Full time
Work experience placement
Work at office
Local area
Flexible hours
Gauss Management Research & Engineering
Edwards, CA
13 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tier 1 Technical Support. Be the first to apply!