Account Associate - State Farm Agent Team Member

Benefits

• Free food, snacks and drinks
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Wellness resources
• Training & development
• Tuition assistance
• Company parties

Role Description

This mentoring and coaching environment makes for a positive and fun and energetic work environment and culture, and you might be a fit! Please submit your information today in Career plug and let’s have a chat.

As a local Team Member, you would be responsible for following up with customer requests for policy changes, information and documentation needed, billing changes, and gathering needed information for proper underwriting. You will also assist in booking appointments and developing strategies and establishing quotas for our agency. If you are energetic, work well independently, organized, goal‑oriented, and sales‑minded, we are excited to harness your talents in this rewarding opportunity to build your career.

Scott Hammond State Farm is seeking an organized and efficient specialist to fulfill sales and marketing duties and support our insurance agency in gaining and keeping customers. As an Account associate with our agency, your attention to detail, dedication to client relations, and sales‑mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast‑paced environment.

As a Scott Hammond State Farm Insurance Team Member, you will generate the kind of exceptional client experiences that reinforce the growth of the most successful insurance agency! Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

If you love a mentor‑led team of folks who value Community, Hospitality, Excellence, and great Communication---this may be a career home for you. We look forward to incorporating your energy and marketing perspective into our team as we build success together.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service through amazing communications skills
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Have ability to obtain a Property and Casualty Insurance License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing/selling goals
• Interested in marketing products and services based on customer needs