Customer Quality Engineer
Manufacturing Company
Job Description
Job Description
Location: Metro Detroit, MI
Job Type: Full-Time | On-Site
Industry: Automotive Manufacturing
About the Opportunity
An established automotive manufacturer is seeking an experienced Customer Quality Engineer to lead customer quality activities, resolve quality concerns, and drive continuous improvement in a fast-paced manufacturing environment.
Key Responsibilities
- Serve as the primary quality contact for assigned automotive customers.
- Lead customer complaints, 8D investigations, root cause analysis, and corrective actions.
- Monitor customer quality performance, including PPM, scorecards, and customer claims.
- Coordinate containment, sorting, rework, and quality improvement activities.
- Support APQP, PPAP, product launches, and customer-specific requirements.
- Collaborate with Production and Engineering to prevent recurring defects and improve quality performance.
Qualifications
- 3–5 years of quality engineering experience in automotive manufacturing.
- Bachelor's degree in Engineering or related field, or equivalent experience.
- Strong knowledge of IATF 16949, APQP, PPAP, PFMEA, and Control Plans.
- Proven experience with 8D problem-solving and customer corrective actions.
- Experience working directly with automotive OEM or Tier 1 customers.
- Strong communication, analytical, and problem-solving skills.
- Experience in stamping or welding manufacturing is a plus.
We are looking for a hands-on, results-driven professional who takes ownership of customer concerns and delivers effective solutions.
Company DescriptionWelding and Stamping Manufacturing Company
Company Description
Welding and Stamping Manufacturing Company
Vacancy posted 3 days ago
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