Service Technician

Service Technician

Valenti Ford is seeking a skilled Service Technician to join our team in Mystic, CT. In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of vehicle makes and models to ensure optimal performance and customer satisfaction.

Responsibilities

• Perform routine and complex vehicle maintenance and repairs in a timely manner.
• Diagnose mechanical and electrical issues using computerized diagnostic tools and manuals.
• Communicate effectively with service advisors and customers regarding vehicle status and needed repairs.
• Maintain a clean and safe work environment, adhering to company safety policies.
• Keep accurate records of repairs and parts used.
• Continuously update technical skills and knowledge of current vehicle technology.

Requirements

• Previous experience as an automotive service technician or similar role preferred.
• Strong mechanical and diagnostic skills.
• Ability to read and interpret manuals, diagrams, and technical service bulletins.
• Good communication and customer service skills.
• Valid drivers license and ability to work in Mystic, CT.
• ASE certification is a plus.

Benefits

• Competitive pay (details available upon inquiry).
• Opportunities for professional development and training.
• Supportive team environment.
• Employee discounts on vehicle services and products.

About the Company

Valenti Ford is a trusted automotive dealer serving the Mystic, CT area with a commitment to quality vehicle sales and exceptional customer service. Our team members are dedicated to fostering a positive work environment and helping customers maintain their vehicles for safety and performance.

We are looking for a Ford Certified Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE & Ford certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits

• Health, Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Qualifications

• 2+ years of Service Technician experience preferred
• High school diploma or equivalent, ASE Certification
• Ability to obtain Ford Certification
• Previous experience at a Ford dealership is preferred
• B level qualifications, including Diagnostic, Electrical and Engine Repair
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
• Excellent customer service skills and basic computer competencies
• Positive, friendly attitude, along with an eagerness to improve
• Enjoy working in a dynamic environment
• Teammate with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.