Manager, Client Service
Kantar Group Limited
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply… Job Details Manager, Client Service (Brand) Location(s): (Hybrid) Chicago, IL, Detroit, MI, New York, NY, Norwalk, CT, Chicago, IL, Atlanta, GA or Boston, MA Primary Objective: Delivery of high-quality/high-impact Brand insights and analytics solutions Scope of Role
- Delivery of strategic brand insights & analytics projects, which include brand performance measurement and other strategic projects such as, market structures, consumer & demand segmentations, consumer journey mapping, brand stretch/extension, portfolio strategy, brand architecture, foundational brand assessment, brand positioning/refresh, etc.
- Responsible for ownership of specific phases or discrete work processes on projects
- Responsible for execution of work products including questionnaires and reporting on medium-low complexity accounts, while supporting higher complexity projects
- Actively participates in client design and questionnaire discussions
- Provides input into development of questionnaire, sample design and analytic plan
- Provides support and guidance for 1-2 junior project team members on most projects
- Serve as a go-to for new team members who have questions
- Take ownership on building your own skills through training, asking questions, and supporting team members
- Conducts data analysis, insights generation, critical and analytical thinking; takes an active role in story building – can lead team through initial rounds of reporting and preliminary report
- Manages timelines and quality of work products, working with internal departments and clients to achieve successful outcomes following solution and industry best practices
- Identify and solve project issues as they arise
- Perform in-depth quality checks at various stages of the research to ensure accuracy
- Actively seeks opportunities to support proposal development. Can customize proposals with guidance from senior team members
- Optimize efficiency of delivery without sacrifice of quality.
- Challenges the status quo, looks for opportunities to improve, automate, streamline processes
- Building an understanding of our Brand capabilities, solutions, and analytic methods; working to build brand expertise.
- Embraces our culture, is active in other activities or workstreams outside of project work (e.g., attending/participating in ERG/Social Community meetings/activities/trainings)
- Exhibits good critical thinking skills, can follow an analytic plan, and is comfortable sharing ideas
- 2+ years of professional experience in similar capacity or MMR program graduate; market research experience preferred, with exposure to quantitative methodologies
- Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines; prior project management experience preferred
- Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools)
- Strong detail-orientation with ability to manage multiple work streams and among multiple teams
- Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
- Natural curiosity, a can-do attitude, driven and ability to take initiative
- Bachelor’s degree in market research/marketing or related social science, mathematics and/or other analytic disciplines
- Clear and effective written and verbal communication skills
- Confidently delivers messages and exemplifies Kantar values
- Working knowledge of marketing research methods, tools, and science
- Demonstrates understanding of various industry solutions
- Demonstrates technical leadership for maximum client impact
$100k - $130k
...We are seeking a strategic and experienced Manager of Client Success within our Central Region. In this hands-on leadership role, you will... ...tech, or digital media, with a strong background in client services, account management, or media sales. 2+ years managing teams...SuggestedFull time$100k - $130k
...Manager Of Client Success We are seeking a strategic and experienced Manager of Client Success within our Central Region. In this hands-on... ...tech, or digital media, with a strong background in client services, account management, or media sales. 2+ years managing teams...SuggestedFull time$59k - $65k
...people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration,... ...additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and...SuggestedWork at officeLocal area3 days per week- ...Responsibilities include but are not limited to: Manage efforts for the Corporate and Middle Market Commercial Servicing team to provide elite service. Partner and collaborate with the leaders within the assigned market vertical (Commercial Real Estate, Corporate...Suggested
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...other facet of the company. We work together to ensure our clients understand this new world of advertising, that they are... ...interest and engagement across the board. The Client Services team is responsible for managing and growing Roku's partnerships with Advertisers and...SuggestedWork at officeLocal areaRemote workMonday to ThursdayFlexible hours- Job Summary:Private Client Services at BDO is a boutique practice within our firm. Offering a high touch approach, we have extensive experience... ...and cash-flow, retirement, and life insurance planning.A Tax Manager, Private Client Services is responsible for utilizing their...Private practiceWork at office
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...extensive global presence among professional services organizations. You'll embark on a... ...the ordinary, working with extraordinary clients spanning every industry, regardless of their... ...story of your success!The RoleSenior Managers in our Private Client Services (PCS) practice...Full timeWork experience placementInternshipPrivate practiceH1bLocal areaWork visa$80k - $90k
...decision-makers, and media sellers. Whether through white-glove managed service, self-service control, or API-based automation, Infillion... ...and dedicated individual to join Infillion as a Sr. Manager, Client Success . This person is a leader, responsible for driving upsell...Temporary workWork at officeFlexible hours- ...Description Company Description L&G's Asset Management business is a major investor across... ..., with $1.533 trillion in AUM.* Our clients include individual savers, pension... ...Distribution, Legal, Compliance, and Client Service Operations (CSO) teams to support onboarding...Full timeTemporary workLocal areaWorldwideFlexible hours
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...and worldwide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees... .... The incumbent will cultivate, own, and manage client relationships at all levels of the organization...Full timeWork experience placementWorldwideShift work$90k - $132k
...campaigns at the enterprise level, both online and offline. Our clients are household names that span multiple industries,... ...healthcare, education, CPG, and hospitality. The Account Manager, Client Services role at Ovative Group offers the right candidate the opportunity...Full timeWork at officeRemote workVisa sponsorshipWork visa$110k - $180k
...industry You will have the flexibility to manage your days in support of our commitment to... ...For Supervise a team, foster strong client relationships, prospect and contribute to... ...environment that values exceptional client service and tax expertise. Responsible for overseeing...Local area- ...Private Client Services Tax ManagerRubinBrown is one of the nation's leading accounting and professional consulting firms with a commitment... ..., Nashville, and St. Louis.A Private Client Services Tax Manager is a key participant in client service, team member development...Work at officeWeekend workAfternoon shift
- ...Private Client Services Tax Manager RubinBrown is one of the nation's leading accounting and professional consulting firms with a commitment to building personal relationships and delivering totally satisfied clients. The RubinBrown name and reputation are synonymous...Work at officeWeekend workAfternoon shift
$163.9k - $300.4k
...build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you. General Manager, Client Services, Walmart The Trade Desk is seeking a General Manager, Client Services, Walmart to lead client delivery, operational excellence...Full timeTemporary workLocal areaWorldwide$110k - $180k
...Tax Senior Manager At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make... ...EisnerAmper is seeking a Tax Senior Manager to join the Private Client Services (PCS) practice. We are looking for a dynamic individual with...Temporary workPrivate practiceWork at officeLocal area$103.95k - $127.05k
...their experience.We are seeking an ICG Relationship Manager (RM) for our newly formed Integrated Client Sales alternative delivery team to be focused on virtually... ...regulations. Acting as a trusted financial services partner and primary point of contact, the RM proactively...Full timeWork experience placementWork at officeLocal areaRemote workFlexible hours3 days per week$60k - $80k
...specializing in brokering direct sales services, marketing, and digital acquisition. With... ...the US, Canada, UK and South Africa, our clients include both Fortune 500 and mid-market... ...non-profit organizations. The Account Manager (AM) is responsible for setting up new...Full timeFor contractorsWork experience placementCurrently hiringWork at officeLocal areaAfternoon shift- JAMS, Inc. is seeking a capable Case Manager to provide administrative and operational support... ..., timely case milestones, and strong client relationships within the ADR workflow. The... ...2-4 years in case management and client service, with proficiency in ADR processes and strong...
$90k - $130k
LaSalle Network is hiring on behalf of a leading Chicago-based law firm, seeking a Manager of Client Services Operations . This firm combines top-tier legal talent with a strong technology, data, and analytics arm to manage large volumes of complex litigation efficiently...Work at officeRemote work2 days per week3 days per week- The Trade Desk is seeking a General Manager of Client Services for Walmart to lead delivery, operational excellence, and strategic support across Walmart Enterprise, Walmart Connect, Sam's Club enterprise, and the Sam's Club retail media network. You will oversee relationships...
$111k - $152k
BetterCloud is seeking a Trial Operations Manager to lead a high-performing team in Chicago. This role involves managing Client Relationship Managers, ensuring exceptional first... ...should have over 3 years of client service and people management experience. The compensation...$64k - $68k
The Associate Client Services Manager manages day-to-day execution and client experience for direct and programmatic ad accounts. This hybrid role requires onsite presence 4 days per week in Chicago, Illinois. Responsibilities ensuring campaigns launch on time and meet...- JAMS in Chicago, IL is seeking a Case Manager to provide vital administrative and operational support to panelists handling arbitrations... ...ensure smooth case management processes and maintain excellent client relationships within the ADR framework. The role emphasizes...Local area
- The Trade Desk is seeking a General Manager, Client Services, Walmart to lead client delivery and operating excellence for Walmart Enterprise, Walmart Connect, Sam's Club enterprise and the Sam's Club retail media network. This role requires deep partnership with Product...
$130k - $160k
...engaged by a top accounting, tax, and advisory firm to find a high quality Tax Manager in the Chicago, IL area. This firm works with very significant local and regional business clients as well as high profile VIP personal clients for a variety of tax and business advisory...Summer workLocal areaFlexible hours- ...Morgan & Morgan is seeking a Case Manager to join our team in Chicago. You must be highly organized and able to handle a varied caseload... ..., document drafting, and correspondence, with a focus on client service and empathy. The ideal candidate has 2+ years in legal or...
$156k - $200k
...Tax Senior Manager, Private Client Services The Tax Senior Manager, Private Client Services assists in providing tax compliance and consulting services to our high net worth clients. Significant knowledge of taxation related to personal income, estate and gift tax...Work at office$102.2k - $124.93k
...the ordinary, please apply...Job DetailsTitle: Director, Media Client ServiceLocation(s) (Hybrid): New York, Chicago, Boston, Norwalk... ...senior stakeholdersStrong client leadership skills, with experience managing relationships, influencing decisions, and navigating complex...Full timeWork experience placementLive inWork at officeFlexible hoursShift work
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