Learning and Development Specialist

Corporate Office Tampa 8112 Woodland Center Blvd Tampa, FL 33614, USA Summary Description The Learning and Development Specialist supports the design, delivery, and execution of leadership development and learning initiatives across Refresco North America. This role plays a critical part in facilitating high-impact learning experiences, supporting leadership programs, and ensuring operational excellence in program execution. The Specialist partners closely with the Learning & Development Manager and business leaders to deliver engaging leadership development experiences that build capability, strengthen culture, and drive performance across the organization. This position requires strong facilitation skills, operational discipline, and the ability to build credibility with leaders at all levels. This role serves as a key facilitator of leadership capability across Refresco North America and requires regular travel (approximately 40–60%) to support in-person program delivery and business partnership. Essential Functions Facilitate leadership development programs and other leadership initiatives. Lead breakout sessions, experiential learning activities, case studies, and coaching simulations. Model Refresco Leadership Behaviors in delivery and interaction. Create psychologically safe learning environments that encourage participation and growth. Travel to various plant and corporate locations to deliver programs. Coordinate program logistics including materials, participant communication, supplies, room setup, and session preparation. Manage participant rosters, attendance tracking, and follow-up communication. Partner with HRBPs and business leaders to ensure program readiness and alignment. Support program evaluation processes including survey distribution and feedback collection. Ensure a high-quality, seamless learner experience across all programs. Update and refine training materials, facilitator guides, and participant workbooks. Assist in developing reinforcement tools such as job aids, microlearning, and digital learning resources. Support content builds and updates within the Learning Management System (LMS). Ensure materials reflect current business priorities and leadership expectations. Assist with curriculum deployment within the LMS (SuccessFactors experience preferred). Support tracking and reporting of program participation and completion. Compile summary data and insights to support program effectiveness and continuous improvement. Help maintain leadership development documentation and processes. Identify opportunities to enhance leadership development experiences. Partner cross-functionally with HR, Operations, and other stakeholders to align learning initiatives with business needs. Stay informed on learning trends and facilitation best practices. Support a culture of growth, accountability, and development across the organization. Performs other related duties as assigned. Leadership Responsibilities Influences through facilitation and credibility rather than direct authority. Demonstrates leadership presence when working with managers and senior leaders. Acts as a culture ambassador for Leadership Behaviors and development initiatives. Strong facilitation and presentation skills. Ability to influence and build credibility with leaders. Project management and organizational discipline. Collaboration and cross-functional partnership. Analytical thinking and problem-solving. High accountability and attention to detail. Adaptability and comfort in dynamic environments. Leadership – Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Required Skills Ability to design and facilitate curriculum based on business insights. Demonstrate experience facilitating leadership or professional development programs. Excellent communication skills (written and verbal) and the ability to develop a team environment promoting internal growth. High level of accountability, quality, and innovation (strives for high performance, emphasizes problem prevention, develops ideas for improvement, documents new processes, ensures accuracy of information). Confident, motivated, flexible attitude. Ability to prioritize and multi-task in an organized, detailed manner, given limited time frames. Comfortable working independently and showing initiative. Proficient in Excel and Word, and able to learn other software applications. Strong team player who is able to work across multiple functions. Ability to analyze and solve problems. Ability to negotiate conflict and maintain constructive working relationships with people at all levels of an organization. Maintains and improves associate morale. Ability to balance multiple tasks with changing priorities. Adaptable to change. Willingness to travel as needed. Education and Experience Post-Secondary Diploma or equivalent with a concentration in Human Resources. Typically requires 3–5 years of relevant experience in Learning & Development, Talent Development, or leadership training. Experience facilitating instructor‑led training required. Experience supporting multi‑location or large‑scale leadership programs preferred. Solid knowledge of learning & development industry trends. Experience with Learning Management System (LMS), SuccessFactors experience preferred. Working Conditions Physical Demands – Combination of seated administrative work and active facilitation. Requires standing for extended periods during training delivery and occasional lifting of materials up to 20 lbs. Visual/Sensory – Requires attention to detail, requiring the ability to observe and respond to group dynamics during live sessions. Work environment – Fast‑paced and dynamic, supporting both corporate and plant environments. Requires flexibility, travel, and adaptability to changing priorities. Mental Stress – Manages multiple programs, deadlines, and high‑visibility facilitation with leaders across the organization. Travel Requirements Based in Tampa corporate office. Regular travel (approximately 40–60%) to deliver leadership programs at plant and corporate locations across North America. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Benefits Health Savings Accounts and Flexible Spending Accounts Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability Pet Insurance 401(k) Savings Plan with Company Match 12 Paid Holidays Vacation Days and Paid Sick Time Off Discount and Total Reward Programs Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. #J-18808-Ljbffr