Customer Service Representative

Job Description Job Description Looking to hire highly motivated professionals with customer service experience. Insurance experience preferred but not necessary as long as you are willing to learn our industry. This is a great opportunity to work for a top brand company to gather knowledge and experience.
Responsibilities:
Provide prompt, accurate, and friendly customer service
Answering phones and directing calls
Gathering information for quotes
Handling customers billing, payment reminders, and processing payments
Handing evidence of insurance requests
Claims reporting and follow up
Administrative support including running daily reports and underwriting requests
Policy Reviews identifying cross sell opportunities

Required Skills:
Ability to learn and apply product, industry and market knowledge to make professional recommendations to prospects and policyholders
Ability to create professional business relationships with prospects and policyholders
Strong listening, oral and written communication skills
Ability to take initiative and act effectively in various circumstances without direction
Self- confidence/perseverance/strong work ethic: remain positive and maintain progress towards a goal in spite of obstacles and adversity.
Goal oriented: highly motivated and resourceful to achieve results
Proven track record of trustworthiness, dependability and ethical behavior
Proven problem solving ability: apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative
Ability to organize and act on several activities concurrently
Must be able to successful complete all company, state, and federal requirements to obtain insurance licenses. Must be able to pass Property & Casualty and Life & Health Exams to get licensed. Agent will reimburse and help with the licensing process.

Company Description Agency focused on providing quality service to customers. Hiring team members who are equally committed to excellence and success. Company Description Agency focused on providing quality service to customers. Hiring team members who are equally committed to excellence and success.