Credit Manager

Job Summary: The Revenue team is currently looking for a Credit and Collections Manager to build and develop a sophisticated and best‑in‑class credit management environment to ensure smooth and efficient business operations. Responsibilities Partner with Revenue Accounting and other business leads to design and implement credit policies for multiple revenue and payment streams, including ads, partnerships, payment processors, and consumer products. Implement tools and solutions (1st and/or 3rd party) to enable a highly automated and scalable credit and risk management process. Integrate with and lead the AR and Collections team and related workflows to ensure an efficient and cohesive operational model. Manage the processing of customer credit, ensuring accuracy and efficiency. Oversee the maintenance of accurate customer credit records, using ERP systems such as Workday and other systems. Partner with cross‑functional teams during the negotiation phase of large deals with a focus on minimizing DSO. Develop, design, and lead the process for customer inquiries and customer monitoring related to credit and collections, providing prompt and effective solutions. Develop and implement processes for credit and collections metrics and strategies to ensure optimal performance. Perform detailed tracking and analysis of credit and cash collections and collaborate with internal accounting teams to ensure proper treatment under US GAAP. Support monthly accounting close activities as needed. Identify process gaps and drive projects to simplify and automate manual workflows. Qualifications Thrive in a fast‑paced environment with a high volume of transactions and tight deadlines. Deep knowledge and expertise in Credit Management policies and operations. Passion for building from the ground up with a vision towards the future and scale. Ability to maintain a high level of accuracy in preparing and entering financial information. Strong communicator who can cultivate strong cross‑functional relationships and communicate effectively with internal teams and external partners. Intellectually curious and passionate; ask probing questions, challenge the status quo, make changes to improve processes, and enjoy the work. Organized, detail oriented, and a speedy learner; excited about learning, focused on becoming an expert and having the drive to succeed. Exemplifies the Netflix Culture. Ability to deal with ambiguity and successfully execute required tasks. Education & Experience 8+ years of relevant experience – credit management experience. Bachelor’s Degree in a Finance‑related field. Proven project management experience and demonstrated ability to develop a process from the ground up and iteratively improve it to enable scale and efficiency. Strong leadership skills with experience developing and mentoring others. Experience leading a geographically dispersed team inclusive of an AR and Collections function in a lower cost location. Advanced Excel experience with the ability to navigate large data sets. Experience with cloud‑based ERP systems (Workday Financials a plus). Experience with other Credit‑related 3rd‑party systems and ticketing tools is a plus. Compensation & Benefits The compensation structure consists solely of an annual salary. There are no bonuses; you choose each year how much of your compensation goes to salary versus stock options. The pay range for this role is $160,000 – $470,000. Netflix provides comprehensive benefits including health plans, mental health support, a 401(k) retirement plan with employer match, a stock option program, disability programs, health savings accounts, flexible spending accounts, family‑forming benefits, and life and serious injury benefits. Paid leave of absence programs are available. Full‑time hourly employees accrue 35 days annually for paid time off, while full‑time salaried employees are immediately entitled to flexible time off. Equal Opportunity & Inclusion We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. #J-18808-Ljbffr