Lead Security Issue Manager

Lead Security Issue Manager

Who is Mastercard?

• Perform quality control over new issues submitted into the system


• Engage with assessors, control owners, technology owners, and security engineers to move issues through workflows toward remediation


• Enforce corporate standards for issue and policy exception management


• Identify issues requiring escalation to senior management and coordinate the generation of associated agendas and materials


• Develop and deliver executive-level updates on the status of security issues and enterprise-wide trends


• Develop and maintain dashboards to convey awareness of the status of security issues


• Compose responses to regulators and auditors on queries regarding security issues


• Maintain documentation of issue management and analysis procedures for Corporate Security

• Professionally certified in networking or information security (e.g. CompTIA+)


• Experienced in processing information security issues arising from compliance reviews and control testing


• Knowledgeable of the general design and implementation of information security controls


• Adept at recognizing control shortfalls with the most significant risk implications for the business


• Comfortable using AI-based tools and automation (e.g. Copilot, Power Automate) to increase the speed and quality of workflows


• Familiar with RSA Archer or similar governance, risk, and compliance (GRC) tools


• Proficient in using Domo, Tableau, Power BI, or similar data visualization tools to make sense of large volumes of data


• Effective at working with and communicating to a wide range of stakeholders across technology and business functions, including senior executives, product owners, and information security engineers


• Able to influence and drive results cross-functionally.

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

O'Fallon, Missouri: $109,000 - $180,000 USD