Gift Shop Manager

Gift Shop ManagerReady to lead the new Gift Shop at the South Bend Airport? Are you passionate about retail and customer service? Do you have a knack for leadership and team management? Sky Dine is seeking a dynamic and motivated Gift Shop Manager to lead our team and ensure an exceptional shopping experience for our travelers.Key Responsibilities:Oversee daily operations of the gift shop, ensuring a smooth and efficient workflowProvide excellent customer service, assisting customers with their purchases and inquiriesManage and train staff, fostering a positive and productive work environmentMonitor inventory levels and coordinate restocking to maintain optimal product availabilityEnsure the store is clean, organized, and visually appealing at all timesHandle customer complaints and resolve issues in a professional and timely mannerCollaborate with management and vendors to enhance the store's offerings and promotionsQualifications:Proven experience in a retail or customer service role, with at least 1-2 years of supervisory experienceStrong leadership and interpersonal skills, with the ability to motivate and inspire a teamExcellent communication and problem-solving abilitiesDetail-oriented and organized, with a focus on delivering top-notch customer serviceProficiency in point-of-sale (POS) systems and basic computer skillsFlexibility to work varied shifts, including weekends and holidays, to meet the demands of the airport's busy scheduleBenefits:Competitive hourly wage of $55,000-$65,000 per year depending on experienceHealth, dental, vision insurance, AFLAC and an employee assistance programOpportunities for career growth and developmentEqual Opportunity:Sky Dine, Inc. is an Equal Opportunity Employer and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and others that will enhance our team. Sky Dine, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), ancestry, national origin, age, disability, genetic information, military/veteran status, or any other characteristic protected by applicable local, state or federal law. Sky Dine, Inc.'s Equal Employment Opportunity (EEO) policy covers all employment practices, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.