Retail Supervisor - Community

Retail Supervisor - Community

Plans, coordinates, directs and controls, under direction of the director, all activities related to the food production system and retail programs. Assumes authority and responsibilities during Food Service Director's absence.

Compensation: The hourly rate for this position is $29.81 to $29.81. Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities:

• Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers. Is responsive to customer needs.
• Assists in the preparation of the budget and development of short-term and long-term financial and operational plans for the unit that support the overall objectives of the company and client.
• Plans, directs, coordinates and controls resources of the Food Service Department to provide food service for customers, employees and patients.
• Oversees and controls food production area directing food production personnel in cost control measures.
• Monitors the performance of the unit through verification and analysis of customer satisfaction systems and financial reports. Recommends or initiates corrective action.
• Maintains product and service quality standards by conducting ongoing evaluations and investigates complaints. Recommends or initiates corrective action.
• Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to age of patient/resident population.
• Recommends and maintains retail services program.
• Assists with recommendations and maintains a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations and personnel policies and procedures.
• Supervises all food production related employees. Coordinates employee schedules, ensuring proper coverage of production areas and sanitation functions.
• Recognizes and adopts activities appropriate to specific issues directly related to the age of patient/resident population.
• Confers with food production and other personnel to plan menus and related activities such as dining room, bar and banquet operations. Estimates food and beverage costs and requisitions or purchases supplies.
• Inspects food and food preparation to maintain quality standards and sanitation regulations.
• Maintains established systems and training programs to provide a safe working environment. Complies with all OSHA regulations and other local, state and federal government regulation.

Qualifications:

• Ability to communicate (both verbal and written) effectively with clients, customers of client and support staff.
• Ability to write letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
• Ability to work with mathematical concepts such as probability and statistics.
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Requires management and leadership skills and the ability to work with confidential employee, client and ARAMARK information.