Protective Services Strategy & Operations Lead

Protective Services Strategy & Operations Lead

Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC

About Anthropic

Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

Anthropic's Global Safety, Intelligence, and Security (GSIS) team protects our people, facilities, and operations worldwide. The function spans intelligence, executive protection, investigations, travel and event security, security technology, security operations, environmental health and safety, and crisis management — and it's growing quickly as Anthropic's footprint, public profile, and threat surface expand.

We're looking for a Protective Services Strategy & Operations Lead to architect, scale, and operationalize our Executive Protection (EP) program. Reporting to the Head of Protective Services, you will be the business and process architect supporting our close protection forces. While our security agents handle the tactical side of close protection, you will build and run the operational engines behind them — budget modeling, global travel logistics frameworks, high-end vendor networks, and cross-functional integration.

This is a highly analytical, strategic enablement role. You will partner closely with Administrative Business Partners (ABPs), Global Travel, Legal, tax compliance, and GSIS leadership to build a protective layer around our executives that minimizes friction and preserves their productivity. The right person is equally comfortable building a complex multi-variable capacity model in a spreadsheet, orchestrating the operational choreography of an international executive trip across multiple high-risk jurisdictions, and translating relevant laws and guidelines into compliant practice.

This role is for operators who take pride in the unglamorous work of keeping people safe and operations running.

Responsibilities

• Define, structure, and scale the executive protection program into a proactive corporate function that grows with Anthropic
• Translate threat intelligence assessments from the GSIS Intelligence team into concrete, data-backed operational capacity plans — staffing, physical assets, coverage windows
• Establish and track KPIs and operational metrics for program readiness, response times, and fiscal health
• Develop and maintain repeatable domestic and international travel operational frameworks, including secure-transport playbooks and post-mortems
• Partner with the Global Security Operations Center (GSOC) to design communication protocols and alert pipelines for protected individuals
• Facilitate selection, acquisition, and maintenance of specialized equipment, vehicles, travel-security applications, and communications technology
• Run sourcing, RFP processes, onboarding, and ongoing management of global third-party physical security, secure transport, and intelligence vendors
• Own the protective services budget, including in-house vs. contract cost-benefit analyses and quarterly/annual planning reviews
• Integrate protective operations into daily corporate workflows by partnering with ABPs, Corporate Travel, Legal, PR/Communications, and IT/InfoSec
• Partner with legal counsel on compliance with state licensing laws, corporate insurance policies, and privacy mandates

You May Be A Good Fit If You Have

• Experience blending management consulting, corporate strategy, or business operations with direct exposure to physical security operations, executive protection, or corporate risk intelligence
• Experience building an operations program from scratch in a fast-paced, highly fluid environment
• Advanced spreadsheet modeling (Excel / Google Sheets) for capacity, staffing, and budget planning
• Strong judgment under pressure; able to make critical operational decisions with incomplete information
• Clear written and verbal communication across audiences, including executive leadership
• Low ego and high discretion; demonstrated ability to handle highly sensitive personal, travel, and safety data with absolute confidentiality

Strong Candidates May Have

• 8+ years of relevant experience
• Experience at a high-growth technology company, frontier research organization, or similarly high-scrutiny environment
• Stood up protective services or risk management programs in new offices or new countries
• Background in corporate threat management, threat assessment teams (WPV), or military/government operations planning
• Familiarity with corporate governance and tax treatment of executive protection — SEC perquisite disclosure (Summary Compensation Table) and IRS business-oriented security regulations
• Interest in Anthropic's mission and the resilience and safety considerations that come with building frontier AI systems

Logistics

Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How We're Different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come Work With Us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.