IT Service Desk Analyst

Job title IT Service Desk Analyst Company MeeBoss Location Little Rock, AR Hybrid Compensation Contract Why this role This role offers the opportunity to manage diverse technical support tasks across multiple platforms and operating systems while working directly with clients to fulfill their support requirements. What you will do Configure applications for mobile and desktop devices, including iOS, Android, iPads, Macs, and Windows PCs Interact with clients to provide basic support for applications and fulfill their technical requirements Manage and resolve issues through tickets and emails, ensuring timely follow-through Utilize self-starting initiative to learn and solve simple IT issues independently Organize and manage information across email, online data stores, WhatsApp, and other business applications What we are looking for Mid-level experience (3-4 years) in IT support or service desk functions Proficiency in Technical Support and Troubleshooting Experience with Help Desk Software and Incident Management Skills in User Account Management and Remote Desktop Support Ability to manage Email Management effectively Must possess a clean criminal record and a valid driver’s license Cannot support visa applications at this time About MeeBoss MeeBoss helps job seekers and hiring teams make direct, relevant career connections. #J-18808-Ljbffr MeeBoss