Chiropractor Front Desk Coordinator

Job Description

Job Description

About Us
At ChiroGuys Chiropractic, we’re a dynamic, multidisciplinary wellness clinic offering chiropractic care, physical therapy, medical injections, assisted stretching, and massage therapy. With three dedicated doctors and a skilled clinical assistant, we’re committed to delivering integrated, results-driven care to our patients. Our collaborative environment blends advanced techniques with personalized attention to help patients achieve long-term health goals.

Position Overview
We are seeking a highly organized, personable, and motivated Front Desk Coordinator to join our growing team. This is a patient-facing leadership role where you'll be the first and last point of contact for our patients and a key driver of practice flow, communication, and retention.

The ideal candidate is bilingual (spanish/english) , confident, professional, and thrives in a fast-paced clinical setting. 

Key Responsibilities

• Greet patients warmly and manage check-in/check-out processes
• Coordinate patient scheduling and follow-up appointments for multiple providers
• Present care plans and explain services with clarity and confidence
• Handle payments, insurance verifications, and patient account management
• Drive patient retention and reactivation through excellent service and follow-up
• Collaborate closely with providers and assistants to optimize clinic flow
• Support internal marketing efforts and assist with social media content as needed
• Ensure the front office runs smoothly, with a proactive eye for improvements

What We’re Looking For

• Strong interpersonal and communication skills — you're comfortable speaking with patients about care plans and recommending services
• Sales-minded — you’re confident guiding patients toward appropriate treatment plans and converting inquiries into appointments
• Highly organized — able to juggle schedules, patient needs, and office operations with poise
• Healthcare-savvy — prior experience in chiropractic, physical therapy, or a multi-service clinic is a big plus, but not required
• Tech-friendly
• A team player who can manage both front-desk duties and office administration with professionalism

Preferred Qualifications

• Front desk or office experience, ideally in a healthcare setting (willing to train if not)
• Bilingual (Spanish/English)

Benefits

• Competitive hourly pay with potential bonuses
• Complimentary chiropractic and wellness services
• Supportive and growth-focused work environment
• Paid time off and flexible scheduling opportunities

ChiroGuys Chiropractic is a modern, tech-driven wellness clinic in Richmond, VA, blending 40+ years of orthopedic and chiropractic expertise with a personalized, patient-centered approach. Our mission is to uncover the root cause of pain, restore movement, and empower every patient to live an active, pain-free life. We value teamwork, innovation, and continuous learning in a supportive, family-like environment.

Company Description

ChiroGuys Chiropractic is a modern, tech-driven wellness clinic in Richmond, VA, blending 40+ years of orthopedic and chiropractic expertise with a personalized, patient-centered approach. Our mission is to uncover the root cause of pain, restore movement, and empower every patient to live an active, pain-free life. We value teamwork, innovation, and continuous learning in a supportive, family-like environment.