Business Development Manager

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Bonus based on performance
• Opportunity for advancement
• Training & development

As a Business Development Manager , you will make a difference every day by driving strategic growth, increasing brand awareness, and leading business development initiatives across your assigned market. This role is responsible for developing and executing sales strategies, building key relationships, mentoring team members, and expanding SERVPRO's presence within the community. The ideal candidate is a proven sales leader who thrives on developing relationships, identifying opportunities, and achieving ambitious revenue goals.

SERVPRO is a leading provider of fire and water cleanup and restoration services, as well as mold remediation and other related services. Founded in 1967, the company operates through a franchise system with more than 1,700 locations across the United States and Canada. SERVPRO specializes in helping both residential and commercial property owners recover from disasters, offering 24/7 emergency services to mitigate damage and facilitate efficient recovery. Our highly trained professionals use advanced equipment and proven techniques to restore properties to their pre-damage condition, ensuring a swift and thorough response to any crisis.

Key Responsibilities
Business Development Leadership

• Develop and execute strategic business development plans to drive revenue growth and market expansion.
• Identify and cultivate relationships with key decision-makers, referral partners, insurance professionals, property managers, and commercial clients.
• Lead efforts to increase brand awareness and market penetration throughout the assigned territory.
• Analyze market trends, competitive activity, and customer needs to identify new business opportunities.

Relationship Management

• Build, maintain, and strengthen professional relationships through regular meetings, networking events, and industry involvement.
• Represent SERVPRO at professional associations, community events, lunch-and-learns, and continuing education (CE) programs.
• Serve as a trusted advisor to clients and referral partners by educating them on SERVPRO's services and capabilities.

Sales Performance

• Drive territory revenue growth by consistently meeting and exceeding sales goals.
• Track and manage sales opportunities, pipeline activity, and account development through CRM and marketing software.
• Prepare and present regular sales forecasts, revenue reports, and territory performance updates to leadership.
• Collaborate with operations teams to ensure exceptional customer experiences and successful project execution.

Team Development

• Provide coaching, mentorship, and support to business development representatives and other sales team members as assigned.
• Assist with onboarding, training, and development of new sales personnel.
• Promote accountability, performance excellence, and continuous improvement within the sales organization.

Qualifications

• Bachelor's degree in Business, Marketing, Sales, or a related field preferred.
• Five or more years of successful business development, sales, or account management experience.
• Previous leadership, management, or team mentoring experience preferred.
• Experience within the restoration, construction, insurance, property management, or related industries is highly preferred.
• Proven track record of developing relationships and generating revenue growth.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Highly organized with strong analytical and strategic thinking abilities.
• Results-driven with the ability to work independently and lead initiatives.

Compensation
The compensation for this position includes a competitive base salary plus performance-based commission and incentive opportunities. Total earnings will vary based on individual and team sales performance, territory growth, and revenue generated.