Quality Manager

Overview The Quality Control Manager is responsible for managing the quality function to ensure compliance with customer requirements and company specifications for manufacturing products. Responsibilities Develop standardized production, quality, and customer-service standards Identify potential risks before they become a problem, focusing on root cause analysis and preventive action Perform internal and external quality audits and compile detailed reports of findings Build a strong team through coaching, mentoring, specific training and performance evaluations Support corporate and plant quality systems and procedures Review and respond to customer complaints as well as issue corrective action measures to prevent reoccurrence Interact with customers and customer service representatives to foster strong customer relationships Maintain all records related to quality standards and performance Qualifications High School Diploma or equivalent required 5 years of quality experience in a manufacturing environment 2 years of management experience Experience working with a quality management system Strong interpersonal communication skills Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance and Manufacturing Industries Manufacturing #J-18808-Ljbffr