Field Services Representative I

Addresses construction service and product issues at the customer’s site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner. * Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings. * Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness. * Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence. Requirements: High school diploma or General Education Degree (GED), or equivalent combination of education and experience. This is an entry level position where the incumbent will receive on-the-job training. Builders FirstSource is an Equal Opportunity/Affirmative Action Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call View phone number on click.appcast.io or email: View email address on click.appcast.io . Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening. EEO IS THE LAW - SUPPLEMENT - English/Spanish About the company Commercial and Residential Building Materials. Specializing in Lumber, Dryvit Stucco, Lone Star Stone, Commercial and Residential Roofing and Accessories. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at View email address on click.appcast.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at View email address on click.appcast.io or 407-000-0000. #J-18808-Ljbffr