Technical Lab Specialist

Job-ID: 71400Category: Laboratory OperationsLocation: Marlborough, MA, United StatesWorkplace: On-site dailySchedule: Full time, DayPosted: 2026-10-14Regular or Temporary: RegularWeekly Working Hours: 40.00Salary Minimum: 66,550.00Salary Range Mid: 93,170.00Salary Maximum: 119,790.00AIP Target %: 3Technical Lab Specialist - Marlborough, MA, Monday to Friday, 8:00 AM to 5:00 PMPay range: $66,550 - $119,800 / yearSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programsAnnual, no-cost health assessment program Blueprint for WellnesshealthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsAnnual incentive plansMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!This position will be targeting LIMS development and testing; has the overall responsibility for the planning, coordination, and evaluation of all technical and/or operational activities in the laboratory. Responsible for performing duties so as to operate the lab with the highest quality safety and integrity, and in an efficient, economical and businesslike manner are of utmost importance. QualificationsRequired Work Experience: At least 3 years' experience in a Clinical Laboratory setting. Competency management and technical training. Laboratory regulation/accreditation. Preferred Work Experience: Preferred experience in Government agency reporting. Skills: PC application skills in Microsoft Office including Excel and Access. EducationBachelor’s Degree Bachelor’s Degree (Medical Technology or Chemical, Biological, or Clinical Laboratory Science). MT (ASCP). (Preferred)ResponsibilitiesCoordinates and documents all competency testing assuring completeness and timeliness. Works with supervisors to develop lists for new testing and to alter current documents as required. Creates these new and altered documents. Tracks proficiency testing; assures timely arrive and preanalytical processing of all proficiency test kits, and monitors the turnaround times from arrival to placement of the kit in the testing department. Develops and maintains a database for tracking proficiency testing process assuring timely resulting and timely corrective action reporting. Reviews corrected reports data on a monthly basis and works directly with supervisors to develop corrective actions. Assures corrective action plans are carried through to completion. Assists Supervisors in preparedness for In-house, corporate, and accrediting agency inspections. Observes performance of technical SOPs covering each general bench site once annually. Dissociations from the written procedure are documented and quality improvement actions are determined in conjunction with the department manager and supervisor. Follow-up observations are made to assure improvements are in place. Tabulates positivity data and reports to corporate entities as required. Performs hardcopy and electronic reporting to state, county and local agencies. Assures consistency of reporting by monitoring accuracy and timeliness. Maintains State reporting test file. Works directly with the Medical Director, Data Management and electronic reporting personnel to assure that patient data is properly represented on all report formats for testing from all sources (in-house, remote laboratory sites and referral laboratories). Reviews reports for all tests one time annually. Performs system tests of data transmission across within-laboratory electronic interfaces to assure accuracy. Works with ITG and technical staff to test new interfaces. Performs review of appropriate reflex testing. Monitors the performance of instrument-to-instrument accuracy, assuring timeliness. Inputs and reviews comparative data, maintains electronic and hardcopy records. In order to illustrate accuracy of each LIS calculation performs manual calculations as a means to provide comparative documentation. Works with ITG to test new calculations. Reviews equipment maintenance records on a monthly basis. Reviews calibration and maintenance records of hand held pipettes and automated pipettes systems on a monthly basis. Reviews that all non-certified thermometers are checked against a reference (NIST certified) thermometer or performs the reference check. Reviews SmarTech data, providing a daily report. This effort manages near misses of quality control failures on a daily basis, prior to the performance or maintenance procedures and assay calibration. By performing this task the Technical Quality Specialist in turn works with the Chemistry Supervisor and Technical Director to manage assay rerun rates, which results in cost savings by reducing reagent usage. Develops means to monitor turnaround time from order login to verification to test completion to chart posting. Summarizes data providing a VOC metric. Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position. About the organizationQuest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.