Merchant Specialized Product Sales

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• Helps to drive new merchant business acquisition in direct partnership with Treasury Sales Officers (TSOs) and collaboration with relationship managers. Engages clients as part of the extended client team for more complex merchant sales.

• Deep understanding of a client’s commerce ecosystem and the ability to consult on ways to integrate, cover industry standards, trends and broader bank product solutions.

• Main point of contact for new merchant business sales for the higher valued and more complex opportunities. Must be skilled at developing tailored value propositions for various client types and industries.

• Ability to appropriately position value and drive solutions per relationship across the merchant solutions set - Tokenization, Equipment, Transaction Routing, etc.

• Work across a matrixed coverage organization to achieve objectives - working with TSOs and client managers to uncover opportunities, advise in the best way to target prospects and close new business

• Provide strategic guidance and advisory content that helps encourage both prospects and clients of the bank to move their merchant services business to Bank of America.

• Provide guidance and oversight on key elements of the merchant product sales cycle. Supporting TSOs that will be acting as the deal lead with client selection, pricing, credit review and post sale implementation. The MSPS will be primarily focused on developing new business, consistent pipeline growth and conversion.

Responsibilities:

• Manages client engagements and reviews, account management, complex deals, and/or emerging solution opportunities with clients to grow market share through deal support

• Serves as a bank representative presenting at key industry events, leading consultative discussions at multiple levels of the organization, and providing product line expertise

• Supports banking line partners in understanding treasury management, product risk, and ensuring applicable policies are applied through the sales cycle

• Manages the strategy and tactical execution of segment initiatives across all major Lines of Business, driving collaboration between product, sales, and client relationship teams

• Identifies and develops responses to emerging product trends, competitive strategies, and market gaps

• Develops and implements programs and policies in partnership with market leadership to drive Global Treasury solutions and local market strategies

• Participates as the product or industry expert in client call planning and strategic client reviews, identifying opportunities and influencing solutions

Required Qualifications:

• 0-2 years of Core Acquiring (Credit/Debit) industry experience

• 0-2 years of direct sales experience

• 0-2 years of sales experience including C-level sales.

• Ability to travel 25% of the time

• Strong analytical and organizational skills

• Ability to cultivate and strengthen client relationships with senior business and IT staff members

• Ability to technically consult with C-level executives within client environment

Desired Qualifications:

• 2-5 years experience in the Retail, eCommerce and Generalized industry Experience working with National/Enterprised Sized clients

• Expert knowledge of POS (integrated/standalone) payment interfaces

• Demonstrated experience working with 3rd party VAR’s / Integrators and payment gateways

• Understanding of PC payment applications, merchant services industry applications, accounting systems, competition/competitive landscape in the payments industry, enterprise resource planning systems (ERP), data security (PCI), file formatting, and data transmission

Skills:

• Adaptability

• Analytical Thinking

• Customer and Client Focus

• Written Communications

• Client Experience Branding

• Client Solutions Advisory

• Oral Communications

• Presentation Skills

• Account Management

• Business Acumen

• Market Analysis

• Mentoring

Shift:

1st shift (United States of America)

Hours Per Week: 

40