BMET II

Description

Job Description Statement:

The Biomedical Engineer Technician II plays an expanded role in delivering safe, reliable imaging services by independently performing preventive maintenance, troubleshooting, and intermediate repairs on biomedical equipment within an assigned geographic region. Building on a strong technical foundation, this role partners closely with clinicians, service teams, and senior engineers to resolve issues efficiently and minimize equipment downtime. Through growing expertise, sound judgment, and a commitment to quality, the BMET II strengthens patient safety and technology reliability. This position represents a key professional milestone, blending technical confidence with meaningful impact in local healthcare environments.

Culture Fit:

Strengthen Block Imaging’s mission of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

Essential Job Duties:

• Take ownership of customer issues by identifying problems, communicating clearly, involving the right service personnel, and ensuring customer satisfaction while building credibility and trust.
• Proactively identify service needs, provide solutions beyond break/fix, and demonstrate urgency and priority-setting in difficult customer situations with minimal supervision.
• Represent the company professionally, respond appropriately to inquiries, and maintain a positive, cohesive company image across all interactions.
• Support team success by adopting and sharing best practices, assisting others, mentoring peers, and seeking opportunities to increase skill and capacity.
• Maintain full compliance with regulatory standards, safety requirements, customer policies, and company procedures while effectively managing labor, parts, tools, documentation, and administrative tasks.
• Build growing technical expertise across biomedical equipment—performing PMs, repairs, troubleshooting, and escalating issues properly with effective hand-offs.
• Demonstrate strong problem-solving, clear communication, and consistent follow-through to meet business objectives and contribute to a high-performing service environment.
• Driving and vehicle operation are essential functions of this role.
• Other duties as assigned.

Requirements

Role Competencies:

• Identify and define technical problems by collecting data, applying training, and collaborating with others, while building troubleshooting capability down to the component level.
• Demonstrate foundational PC competency (word processing, spreadsheets, databases) alongside experience with mechanical tools, test equipment, and electronic circuit boards/processors.
• Understand fundamental networking technologies and basic troubleshooting methods.
• Communicate clearly and professionally—both verbally and in writing—with team members and customers at all levels.
• Work effectively in a team-driven environment, sharing knowledge and collaborating across departments to achieve common goals.
• Remain adaptable, organized, self-disciplined, and capable of working independently in a fast-paced, changing environment.
• Maintain a valid driver’s license and a driving record compliant with Block Imaging’s Driver Policy.

Experience and Education Requirements:

Preferred Experience

• 2–5 years of experience in biomedical equipment maintenance, field service, or technical service within a healthcare or imaging environment.
• Demonstrated ability to independently perform preventive maintenance, troubleshooting, and intermediate repairs on biomedical and imaging equipment.
• Experience supporting equipment in clinical settings, working directly with clinicians, service teams, and hospital staff.
• Proven ability to manage work assignments within an assigned geographic territory, including scheduling, documentation, and customer communication.
• Experience applying service documentation, safety standards, and regulatory requirements to ensure compliance and equipment reliability.

Education (or equivalent experience)

• Associate degree or equivalent training/experience in electronics or Biomedical Engineering.

Preferred Certifications

• CBET certification desirable, lean certification desirable.

Travel Requirements:

This role requires frequent travel to assigned healthcare facilities and flexibility of schedule.

Physical and Environmental Requirements:

Team Members must be able to perform the essential functions of the position with or without reasonable accommodation. For questions, contact Human Resources.

This role may involve

• Ability to stand, walk, and move throughout various work environments for extended periods.
• Frequent bending, stooping, kneeling, and reaching to access and service equipment.
• Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
• Manual dexterity to handle tools, small components, and electronic parts.
• Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
• Ability to communicate clearly with healthcare and related facility staff, as well as document service activities accurately and efficiently.
• Ability to wear required personal protective equipment (PPE) in any situation where it is necessary.
• Compliance with hospital health and safety requirements. Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This job description is intended to describe the general nature and level of work being performed. It is not a contract. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. leadership reserves the right to assign or reassign duties and responsibilities at any time.

The base pay range for this position is:

• Min $60,000 - Max $80,000; $28.85 - 38.46/hour (hourly, non-exempt)

Base pay offered may vary depending on job-related knowledge, skills, and experience. Block Imaging offers a variety of health and wellness benefits including paid time off and holiday pay.

Why Block Imaging?

When the unexpected happens: an injury, an illness, an accident, the healthcare professionals that diagnose and treat these issues need tools they can rely on. That’s where Block Imaging comes in. If you’re looking to join a team that not only provides a positive work environment, but also creates a real-world impact, the Block Imaging team is worth your consideration.

Benefits and Perks

We bring our mission—People Matter—to life through the care and benefits we offer our team.

• Health, Vision, Dental & More : We provide competitive insurance options, including medical, dental, and vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses
• Paid Time Off: Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two “People Matter” days annually for volunteering in your community.
• Annual Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals.
• 401(k) Investment Plan & Budgeting: A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training.
• Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits for team members.
• Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.
• Employee Referral Bonus Program: We believe great people know great people! When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team.
• Paid Parental Leave: Paid Parental Leave provisions following a qualified FMLA approved leave.
• Environment: Whether you work on-site or remotely, you’ll be part of a connected, supportive culture where people come first. We believe great work starts with genuine care for one another. We value relationships, learning, and growth, and we create space for meaningful connection across every team and location. At Block Imaging, we strive to make every team member feel supported, valued, and connected to something bigger than themselves.

Block Imaging Parts & Service is an Equal Opportunity Employer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.