Social Worker II (Spanish Bilingual Preferred)

Salary: $30.88 - $37.54 Hourly
Location : Mammoth Lakes
Job Type: Full-Time
Job Number: MSS05586
Department: Mono County Health and Human Services
Opening Date: 10/27/2025
Closing Date: Continuous


Position Information

This position is located in Mono County, CA.

Job Location: Mammoth Lakes, CA.

Language Requirement: Spanish bilingual preferred, but not required.

Attendance: Mono County supports flexible work options that promote a healthy work-life balance. In alignment with the County's Remote Work Policy, eligible employees may be considered for remote arrangements when appropriate. While remote work is not guaranteed, it may be approved based on the needs of the position and department.

SOCIAL WORKER II

Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned.

Working under general direction, Social Worker II is the journey level in the Social Worker series. Employees at this level are expected to carry a full caseload of moderately difficult cases requiring greater skill and depth of job knowledge in assessing problem situations and formulating plans for service. Typical assignments are within child welfare and adult services programs. However, at the agency's discretion, Social Worker II may be assigned to employment services to perform social services case work for employment services clients as required by department needs. Employees work with a high degree of independence in administering services and in using agency or community resources. Some positions may determine initial and continuing eligibility for one or more aid programs.

Social Worker II differs from Social Worker III in that the latter is the advanced journey level, assigned the more complex cases, specialized functions and/or lead worker duties.

SUPERVISION EXERCISED AND RECEIVED
Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager.

Examples of Duties

Duties may include, but are not limited to, the following:

• Conducts interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services
• Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment
• Assesses reports of suspected abuse; may be required to work on-call; may provide information to law enforcement or district attorneys
• Develops and carries out culturally sensitive non-complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals
• Refers clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocates on the clients' behalf for most appropriate services including enabling services
• Assists applicants and recipients in utilizing available resources
• Interprets policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility
• Makes home visits in connection with casework assignments
• Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers
• May testify in court
• May be assigned to specialized functions
• Participates in in-service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence
• Receives casework consultation from professionally trained staff members
• Provides community outreach for various agency programs
• Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
• Performs related duties as assigned
• Carrying a caseload that includes cases with issues of moderate difficulty
• Counseling or supporting clients with complex or specialized needs; provides crisis intervention
• Providing self-help information, education, and services; works with client and caregivers to develop and improve caregiving and independent living skills
• Obtaining and evaluating policy, medical, and psychological reports
• May serve as mentor to staff, orients staff, provides training and guidance on cases

EMPLOYMENT STANDARDS
Note: The level and scope of the knowledge and skills listed below are related to job duties as distinguished between the two levels in the Definition Section.
Knowledge of:

• Principles and practices of organization, workload management and time management
• Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling
• Phone etiquette and interview techniques
• Socio-economic conditions and trends
• Basic principles of individual and group behavior
• Current issues in the field of social welfare
• Role and responsibilities of social workers
• Principles of interviewing and problem-solving methodology
• Basic public welfare programs on the Federal, State, and local level
• General principles of public assistance policies and programs
• Developing and preparing court report, case plans, case narratives and safety plans in automated computer systems
• Entering and retrieving data and narratives from automated computer systems
• Basic principles and techniques of interviewing and recording of social casework
• Laws, rules, and regulations governing the operation of the public welfare agency and the role of a social worker
• Community organization and the social problems calling for the use of public and private community resources
• Basic principles involved in the nature, growth, and development of personality and in-group processes
• The medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill
• The strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide
• Basic psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients

Ability to:

• Understand and learn the agency programs, policies, and procedures
• Obtain facts and recognize the relevance and significance
• Organize and maintain work detail
• Establish and maintain effective client rapport and professional working relationships with agency staff, clients, and others
• Communicate effectively, both orally (phone and in person) and in writing
• Analyze situations and adopt effective courses of action
• Interpret and explain to the applicant, recipient, or others public social service programs, policies, rules, and regulations
• Develop skill in interviewing case recording and interpretation
• Work within a community setting and effectively use appropriate resources and services
• Maintain confidentiality in accordance with legal standards and/or county regulations
• Work effectively in emotionally charged or stressful settings/emergencies
• Operate a personal computer and other office equipment and software
• Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses
• Accept and use constructive feedback
• Interact professionally and respectfully with clients including difficult, hostile, or distressed clients
• Respect cultural differences
• Work with cases varying in difficulty /clients including clients with dual diagnoses, potentially dangerous clients or legally complex cases
• Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses

Minimum Qualifications

SOCIAL WORKER II
Pattern 1: One (1) year of full-time experience performing entry level social work case management in the Social Worker I classification in an Interagency Merit System (IMS) county;
OR
Pattern 2: One (1) year of full-time social work case management experience**; AND thirty (30) college semester units or forty-five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty-two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science*;


*Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.

**Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services.

One or more patterns of the minimum qualifications require successful completion of specific coursework. You must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.

Supplemental Information
EXAMINATION INFORMATION

TRAINING & EXPERIENCE EXAMINATION - WEIGHTED 100%
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate's knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.

MSS is accepting applications on a continuous basis. Qualifying candidates will be notified via email with instructions for completing the examination within 30 days of the date of application.
ELIGIBLE LIST INFORMATION
A departmental open eligible list will be established for the County of Mono. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.


RETEST PERIOD
Once you have taken the examination, you may not retest for SIX (6) MONTHS from the established eligibility date.


SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at or View phone number on click.appcast.io upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.


EDUCATION DOCUMENTS
If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.


GENERAL INFORMATION
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.

If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.


General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.


ADDITIONAL INFORMATION

• The ability to speak, read, and write Spanish in addition to English would be an asset in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the Merit System Services bilingual proficiency examination.
• A valid driver's license may be required at the time of appointment and employees may also be required to drive their own car, provide proof of car insurance, and a DMV clearance. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
• Applicants for positions within the Department of Social Services are subject to a criminal history background check.
• Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. Applicable agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 5 years from the date of the previous background investigation for each employee that has access to federal tax information.

EQUAL EMPLOYMENT OPPORTUNITY
The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


Town of Mammoth Lakes
The Town of Mammoth Lakes, with a population of approximately 7,093 is the most populated area of Mono County. The County Seat is located in picturesque Bridgeport located 360 miles north of Los Angeles and 182 miles southeast of Sacramento. Mono County, with a population of approximately 12,853, is set on the eastern slopes of California's Sierra Nevada Mountain Range. It is a rare environment of natural contrasts: soaring granite peaks and spacious desert vistas, quiet lakes, bubbling hot springs and cold mountain streams, winter snows and sunny summer skies. The County offers numerous recreational opportunities for the outdoor enthusiast.
Merit System Services does not negotiate or determine the benefits or salaries for positions offered by its partners. For more information about benefits or salaries, please visit the listed county or child support office's website or contact their human resources department.
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The Minimum Qualifications for Social Worker II list patterns under which an applicant must qualify, please select the pattern under which you believe you may qualify (you may select more than one):

• One (1) year of full-time experience performing entry level social work case management in the Social Worker I classification in an Interagency Merit System (IMS) county.
• One (1) year of full-time social work case management experience**;AND thirty (30) college semester units or forty-five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty-two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science*; *Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.**Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services.
• None of the above.

02


One or more of the patterns of the Minimum Qualifications require successful completion of specific units, credits, coursework OR a degree.If you have completed any college or university courses, you must attach your college transcripts to this application. Have you attached copies of your transcript(s) to this application?

• Yes
• No

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Applicants who completed their education outside of the United States must submit verification of degree and/or course equivalency with the application. Organizations that provide foreign education credential evaluation services can be found at Merit System Services will accept verification of degree and/or course equivalency from any of the listed member agencies. Did you attach all pertinent documents with your application?

• Yes. I completed my education outside of the United States and have submitted verification of degree and/or course equivalency.
• No. This question does not apply to me.

Required Question