Field Access Manager, Miami-Puerto Rico
Insmed Incorporated
As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. and a place on The Sunday Times Best Places to Work list in the UK. We’re looking for a Field Access Manager on the Patient Services team to help us expand what’s possible for patients with serious diseases. Reporting to the Director, Field Access Managers you will have a unique opportunity to support patient access to prescribed treatment and deliver upon an industry leading patient experience for patients battling serious and rare diseases. In this role, you’ll have the opportunity to establish collaborative relationships with Patient Support Services, Field Sales, Channel Management, and Market Access colleagues to support patient access. Educate HCP office staff about prior authorization & appeals process, how to access related forms, and high-level information about submission procedures and This may require travel to identified HCP offices to address patient specific issues
- Work compliantly and proactively to identify and resolve patient access and reimbursement issues, within assigned geography
- Provide appropriate factual process information to HCP office utilizing Personal Health Information (PHI), with appropriate patient consent
- Serve as reimbursement expert for patient support services team for assigned geography/plans
- Monitor patient start trends in assigned geographies/plans, and collaborate with Market Access team to proactively address emerging patient access challenge
- Maintain up-to-date repository of plan-specific reimbursement criteria, forms, and submission procedures
- Comply with Insmed’s reimbursement support policy and rules of engagement Who You Are:
- Experience with specialty products acquired through specialty pharmacy networks and experience working with HCP offices
- Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy
- High enthusiasm with a drive to success within a team – demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues
- Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration
- 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance
- Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities
- Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back
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