Patient Service Representative (PSR)
$21.68 - $31.2 per hourMultiCare
Patient Services Representative
Join a team that shares your calling
At MultiCare, you're more than just a job title — you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 1.0 Shift: Days Schedule: Monday through Friday 8:00am - 4:30pm
Position Summary
The Patient Services Representative (PSR) is an excellent opportunity at MultiCare to support our Imaging Services. In this role, you may assist with patient registration and order entry, prior imaging retrieval and preparation and scheduling assistance. We look for individuals who embody MHS's values and focus on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. You ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, as well as verifying information supplied by patients.
Responsibilities:
- Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded.
- Efficiently updates and verifies patient demographics, insurance, and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance.
- Thoughtfully directs patients on next steps and informs patient about delays and wait times.
- Promptly schedules appointments
- Proactively requests payments from patients on current and past medical services.
- Receives and processes those payments following appropriate procedures.
- Supports administrative function of the clinic.
- Coordinates with other care teams and employees to provide a seamless experience for patients.
- Completes training and pass-off requirements
Requirements:
- Six months of customer service experience
- Demonstrated basic computer skills
- Strong interpersonal and communication skills
- One year of customer service experience, in a hospital or medical office preferred
About Tacoma General Hospital
MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children's, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.
About the Tacoma Community
Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it's a city where you can live, work and play.
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.68 - $31.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
- ...Patient Service Representative (PSR) Flexible Position!! Preferred candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description...SuggestedContract workFlexible hoursWeekend workAfternoon shift
$21.68 - $31.2 per hour
...Patient Services Coordinator At MultiCare, you're more than just a job title — you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions...SuggestedContract workLocal areaMonday to FridayShift work$24.4 - $37.14 per hour
## Phlebotomist-Patient Services RepresentativeApplylocations: Tacoma, Washingtontime type: Part timeposted on: Posted Todayjob requisition... ..., day shifts**Position Summary**The Patient Services Representative (PSR) is an excellent opportunity at MultiCare to support our...SuggestedDaily paidContract workLocal areaShift workDay shift$23.46 - $35.71 per hour
...communities we serve. FTE: 0.001, Shift: Variable, Schedule: On Call- Variable shifts Position Summary The Patient Services Representative (PSR) is an excellent opportunity at MultiCare to support our Lab Services. In this role, you will be responsible for patient...SuggestedContract workFlexible hoursShift work- ...At Proliance Surgeons our patients come from all walks of life - and so do we. We hire and support people from diverse backgrounds... ...Part of Who We Are! Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first...SuggestedMinimum wageWork at officeLocal areaFlexible hours
$18 - $20 per hour
...Patient Services Representative Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus...Hourly payWork at officeLocal areaImmediate startFlexible hours$21.31 - $38.59 per hour
...Patient Services Representative – General & Specialty Cardiology Tacoma, WA Full-Time | In-Office | Monday–Friday (Closed weekends/holidays) $21.31 – $38.59 per hour About Us Cardiac Study Center (CSC) has proudly provided outpatient cardiology services...Hourly payFull timeWork at officeMonday to FridayWeekend work$20.88 - $29.82 per hour
...Dental Patient Services Representative (Saturdays Required) Hilltop Regional Health Center - Tacoma, WA 98405 Overview Salary Range $20.88 - $29.82 Hourly Position Type Full Time Job Shift Four days a week - 10 hour shifts Education Level High School Description...Hourly payFull timeFlexible hoursShift work$20 - $26 per hour
...Patient Services Representative Circle Creek Therapy is looking for an enthusiastic Patient Services Representative to manage phone calls, patient check-ins, copay collections, and appointments. If you're passionate about helping others and align with our FIERCE core...Hourly payWork at officeFlexible hours$8k
...Patient Service Representative - Float PSR Float provides fill-in coverage at all 24 clinics. Olympic Sports & Spine (OSS) is looking for a Patient Service Representative - Float. Do you enjoy working with and meeting diverse groups of people, and do you acclimate quickly...Full timeLocal areaMonday to FridayNight shift$15.5 per hour
...At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring... ...Kelly Services is currently seeking experienced Patient Service Representatives for one of our top clients in Puyallup WA. Pay Rate: $15....Hourly pay- ...seeks a full-time, proactive, customer service-driven PSR to join our fast-paced Tacoma Mall... ...quality customer service and care to our patients, as well as being a great employer to... ...satisfactorily. The requirements below represent the required knowledge, skills, and/or...Full timeWork at officeLocal areaMonday to FridayNight shift
- ...Hours: M-F 8am-5pm POSITION SUMMARY The PSR supports administrative operations by working... ...operations. KEY ACCOUNTABILITIES Greets patients, answers telephone calls, and has... ...patients are financially cleared prior to service delivery Accurately checks-in patients following...Full timeWork at officeDay shift
$21.31 - $38.59 per hour
...Patient Services Representative (Call Center) – Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Tacoma, WA Full-Time | Monday–Friday | No Weekends or Holidays Hybrid: Remote after 90-day in-person training About Us Cardiac Study...Remote jobFull timeWork at officeMonday to FridayShift work- ...Job Summary and Responsibilities As our Patient Access Representative, you will perform patient registration and admitting functions across... ...patient liabilities, and collect payments at the time of service as appropriate. Schedule, confirm, and revise patient appointments...Shift work
$45k - $69k
...serve. FTE: 1.0_, Shift: Nights_, Schedule: 1:00 am-9:30am with rotating weekends Position Summary The Patient Services Representative (PSR) is an excellent opportunity at MultiCare to support our Lab Services. In this role, you will be responsible for...Contract workLocal areaFlexible hoursShift workNight shift$27.45 - $31.57 per hour
...) who is passionate about accuracy, compliance, and improving patient care? We are seeking an experienced Medical Coder to join our... ...k) with annual profit-sharing contributions after (1) years of service ~ Life and AD&D insurance coverage ~ Have student loans? PTHA...Hourly payFull timeWork at office$25.81 per hour
...with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse and has provided outpatient... ...Heart Institute to work toward improving the health of cardiac patients. Pulse offers a variety of career opportunities throughout our...Full timeWork at officeRemote workWork from homeMonday to FridayShift work$24.35 - $37.06 per hour
...10 hr shifts****Position Summary**The Patient Access Technician (PAT) is an exciting... ...will allow you to apply your professional service-orientation, good judgment and... ...interviews with the patient, relative, or their representative to obtain pertinent demographic...Contract workLocal areaFlexible hoursShift workDay shift$20.07 - $28.87 per hour
...Friday 8:45am to 5:15pm Position Summary The Centralized Patient Access Representative I (CPAR-I) is responsible for assisting new and existing patients... ...Promptly answer, screen, schedule, and process medical service requests and telephone inquiries with strict adherence to...Contract workWork at officeWork from homeMonday to FridayFlexible hoursShift work- ...Patient Access Rep Inspired by faith. Driven by innovation. Powered by humankindness... ...for all through its integrated health services. As one of the nation's largest nonprofit... ...care offerings. As a Patient Access Representative, you will manage administrative duties...Full timeWork experience placementWeekend work
- ...Pediatrics Northwest is seeking a Patient Access Coordinator in Tacoma, WA to manage scheduling and patient flow. The role emphasizes exceptional customer service and professional etiquette while aligning with our core values. Responsibilities include handling calls,...Shift work
$22.61 - $30 per hour
...provide primary client relationship, direction and customer service support for corporate and commercial deposit clients. Provide... ...the servicing of all clients; receives guidance from Sr. CCS Representative to approach complex issues.Responsible for responding to a variety...Full timeWork at officeImmediate start$21.68 - $31.2 per hour
...Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all... ...is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good...Contract workWork at officeMonday to FridayShift workAfternoon shift$21.68 - $31.2 per hour
...Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all... ...is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good...Daily paidContract workWork at officeShift work$50 per hour
...Job Description Job Description Pay: From $50.00 per hour Job description: Compensation: $20 per patient seen, typical day is 15 to 20 patients in 6 hours. Green Health Docs is seeking a compassionate and patient-focused Advanced Registered Nurse Practitioner...Hourly payContract workFor contractorsFlexible hours$20 - $26.25 per hour
...to performing scheduling, registration, patient pre-admission and admission, reception... ...demographic information. Patient Access representatives also must employ proper, compliant... ...techniques before, during & after date of service. Essential Duties and Responsibilities...Hourly payWork at officeLocal areaFlexible hoursShift work$19 - $22 per hour
...and affordability has solidified our reputation as a trusted and recognized brand worldwide. Purpose at Ashley The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive...Hourly payWork at officeWorldwideShift work- Johns Hopkins Regional Physicians is seeking a Patient Service and Authorization Coordinator in Lutherville, MD to coordinate activities and handle administrative tasks for patients and their designated physicians. You will regularly contact patients, families, physicians...Full timeDay shift
$21.75 - $40.33 per hour
...psychiatric hospital providing care to both voluntary and involuntary patients. Position information Supports patient care in the performance... ...repair requests in system, tags equipment and removes from service. Maintains a safe work and patient environment, adhering to...Hourly payDaily paidWork experience placementReliefShift workNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Service Representative (PSR). Be the first to apply!
- patient access representative Tacoma, WA
- patient assistance representative Tacoma, WA
- patient access coordinator Tacoma, WA
- unit clerk Tacoma, WA
- unit secretary Tacoma, WA
- patient registration representative Tacoma, WA
- patient care representative Tacoma, WA
- patient services representative Tacoma, WA
- unit assistant Tacoma, WA
- patient relations representative Tacoma, WA


