Program Manager II

The Project & Program Management role is responsible for planning and coordinating all aspects of lab operations projects from initiation to delivery. Prior experience with datacenter, enterprise, servers, storage, and networking equipment is preferred. The role develops detailed project plans and manages all implementation processes including asset management, resource allocation, progress tracking, monitoring change control process, documentation, training and on-time delivery. Projects may vary in number, size and complexity . Roles and Responsibilitie s:BOM review and validati onUpdate and maintain lab inventory databas esResponsible for asset and material management across data centers and warehous esMaintain various ticketing systems with current project stat usManages multiple, cross-functional and technical network deployment projec tsPartner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phas esResponsible for managing/tracking program milestones, timeline, and overall deliverabl esEngage in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, et c.Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibili tyParticipate in driving project lifecycle milestones from concept commit through project closure and advocate change manageme ntUse metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updat esParticipate in internal process improvements; remove gaps across multiple teams and functio nsIdentify and track risks, execute risk analysis and risk management techniques, and provide risk mitigation strateg esBe a point of contact for vendor partners and internal stakeholde rsCoordinate and drive regularly scheduled meetings with core tea msTake an active role in evaluation of post project results against metrics; recommend or implement changes to improve delivery practices/process esOther duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this positi on Required Qualifications/Skil ls:Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experie nceSolid understanding of layer 2 and Layer 3 networking conce ptsHands-on experience with configuring, troubleshooting, and maintaining IP netwo rksExperience working in a live network environment with the ability to monitor, manage, and troubleshoot complex netwo rksUnderstanding of fiber optics and optical networking and related compone ntsFamiliarity with key optical technolog ies2 to 5 years of project management experience in a high-pressure, and fast-paced environment, preferably supporting data centers or network hardw are2+ years of experience with data center lifecycles and/or large-scale netwo rksBuilds productive internal and external working relationsh ipsExercises judgment within defined procedures and practices to determine appropriate act on)Ability to work on multiple projects and assignments concurren tlySelf-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assista nceExperience creating spreadsheets and project/process documentat ionStrong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage ri sksAbility to collaborate with stakeholders and communicate project updates to client executi vesWillingness to work across multiple North American time zones (remotely or from the local client offi ce) Preferred Qualificat i ons:Various certifications (PMP, PgMP, PfMP, PPM, CPD, CPMP, e #J-18808-Ljbffr Astreya