Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been affiliated with State Farm since 1985 and have proudly served as an agent since 2000. As a second-generation agent, this business is something I truly value, and I bring decades of experience and commitment to both my customers and team.

I’m a graduate of SUNY Brockport with a Bachelor of Science degree. Our office is also dog-friendly, creating a relaxed and welcoming environment for both team members and visitors.

For our team, we offer a Simple IRA and a strong focus on work-life balance.

Our office culture is supportive, steady, and relationship-driven. We’re looking for someone who is dependable, positive, and enjoys working with people - someone who wants to be part of a team that values experience, consistency, and a great work environment.

ROLE DESCRIPTION:
Raymond Haynes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.