Customer Support Team Lead - Coaching & KPI Focus

VXI Global Solutions

VXI Global Solutions in Ohio is seeking a Team Lead for the Customer Support - Chat & Email Tier 2 team. You will drive day-to-day operations, coach agents, and ensure SLA and KPI targets are met. This role requires strong communication, proactive thinking, and the ability to manage schedules in a 24x7 environment across time zones. Join a culture of performance and customer focus, with opportunities for growth and advancement. #J-18808-Ljbffr VXI Global Solutions

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Vacancy posted 1 day ago

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