Director, Payments Delivery Readiness & Testing Transformation
Wells Fargo
About this role:Wells Fargo is seeking a Business Execution Director to lead the enterprise User Acceptance Testing (UAT) function. This role is accountable for end-to-end UAT strategy, governance, and execution supporting mission-critical payment platforms and transformation initiatives. The leader will centralize UAT across global teams and ensure delivery readiness, quality, and regulatory compliance.In this role, you will:Lead enterprise UAT strategy, governance, and execution across Payments OperationsOwn end-to-end testing for critical payment platforms (ACH, Wire, RTP)Establish UAT standards, operating model, and risk frameworkOversee defect lifecycle management, prioritization, and resolution strategyProvide executive reporting on readiness, risks, and delivery performancePartner with Operations, Product, and Technology leadership to align delivery prioritiesManage global team (~100 FTE), including managers and individual contributorsEnsure regulatory compliance, operational readiness, and quality outcomesOperates with high autonomy and executive judgmentInfluences enterprise decisions impacting risk and deliveryRepresents UAT in executive, audit, and regulatory forumsDrive continuous improvement, automation, and process optimization initiativesRequired Qualifications:10+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education4+ years of management or leadership experienceDesired Qualifications:10+ years in testing, QA, or technology delivery5+ years leadership experience in large, matrixed organizationsLarge scale transformation experienceExperience leading UAT for complex, enterprise initiativesStrong knowledge of payment systems (ACH, Wire, RTP)Proven ability to influence executive stakeholdersJob Expectations:Ability to travel up to 20% of the timeThis position is NOT eligible for Visa sponsorship.Ability to work on site in a hybrid role - fully remote work locations are not available for this role. If you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.Posting End Date: 16 Oct 2026*Job posting may come down early due to volume of applicants.We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.SummaryLocation: CHARLOTTE, NCType: Full time
$171k - $256.4k
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