Customer Service Representative (CSR)
Minol M T R Lp
Position Summary:
- The Customer Service Representative (CSR) will provide sales order support related to all orders received from customers and sales personnel via various media platforms. Must accurately and efficiently enter and process sales and parts orders for the Zenner sales team, resellers and distributors using current ERP and CRM systems. Provides directions, instructions and guidance to the sales and distribution channel. Work with Management to maximize revenue by troubleshooting & resolving order fulfillment obstacles to ensure order fulfillment is met as promised or customers are updated with accurate data. Work on receivable issues directly with the Zenner customers to keep them current. Route and expedite reseller/distributor requests and inquiries. Generate and distribute necessary customer paperwork, such as invoices, order and shipping acknowledgements, shipping documents, and various reports as required by management. Supply other daily duties such as phone and clerical support. Monitor day-to-day administrative tasks by updating implementing and creating processes and procedures.
- High School diploma required, associates or bachelor degree preferred.
- Two or more years of equivalent/related experience in order administration, sales support, customer service, collection or operations.
- Familiar with CRM programs such as Salesforce or HubSpot.
- Must have proficiency in using Microsoft Word, Excel and Outlook programs.
- Outstanding written and verbal communication skills are useful in all levels of an organization.
- Highly developed attention to detail, accuracy, and efficiency.
- Understanding of order tracking and follow-up communication and observation required.
- Associates or bachelor's degree in office administration, Business Management, Accounting or other related field desired.
- Experience in a manufacturing or distribution environment using MAS 90/Sage 100 and/or other similar ERP system a plus but is not required
- Understanding of fulfillment as it functions in an ERP system.
- Strong ability to positively, professionally and effectively communicate and coordinate with all levels of internal and external customers (Sales, Logistics/Supply Chain, Finance/Credit, Customer Service, resellers, distributors, vendors, potential customers, etc.).
- International (Import, Export and Distribution) experience a plus but is not required.
- Experience with team/employee training and instruction a plus.
- Provides sales order support related to all orders received from Zenner sales, Resellers, Distributors, OEMs and end user customers via all media types. Accurately and efficiently enter and process sales and parts orders for the Zenner sales team, resellers and distributors using our current ERP system. Work with all necessary departments to resolve fulfillment obstacles.
- Takes responsibility for overall performance while ensuring training is implemented when needed to others on the team.
- Communicate and initiate conversations with management to improve processes.
- Participate and prepare for weekly production meetings to discuss performance and needs with management.
- Generate and distribute customer paperwork, such as invoices, order and shipping acknowledgements, shipping documents, and various reports as required by management.
- Responsible for creating and updating, as well as distributing order status reports weekly to sales and management. Generating and updating various reports as required by management.
- Responsible for maintaining product pricing sheets and updating the pricing when necessary.
- Responsible for collecting delinquent accounts for your assigned customer base.
- Must stay abreast and understand all the products that Zenner manufactures, buys and sells.
- Assists and directs in modifying and making improvement suggestions on customer service systems, workflows, and procedures.
- Supply other daily duties such as phone and clerical support.
- Complete all other duties as assigned.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative (CSR) in Huntsville, TX vacancy
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Huntsville, TX17 days ago- ...Overview Circle of Hope Services Huntsville is a client-centered organization that assists our clients in the community with gaining the skills and resources to “be their best self” and “live their best life”. We pride ourselves on giving the BEST services, structures...SuggestedFull timeWork at office
Houston Circle of Hope
Huntsville, TX3 days ago $1,000 per month
...for the sale of nonstandard auto insurance to new and existing customers.Solicit new business and maintain current business levels in order... ...)Bilingual in English and Spanish preferredSales or customer service experienceHigh School Diploma or GEDAbility to build...SuggestedFreeway Insurance Services America
Huntsville, TX4 days ago- ...light cleaning duties, scheduling appointments etc. Application Medium: Pick up an application form in store Bring your CV and personal letter directly to the store Apply via the web Apply via Careers Page. Or refer someone Staffing Data Services AgencySuggested
- ...Aaron's Customer Account Advisor We are Aaron's - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. This is much more than a job – it is a career with purpose. The salary range for this...SuggestedHourly pay
Aaron's
Huntsville, TX1 day ago - ...essential to our commitment to exceptional customer experience and strong partnerships... ...relationship building, administration and customer service all in one. The ETM will thrive in a... ...marketing opportunities. Always represent the community positively and professionally...Summer workSummer holidayWork at officeLocal area
The Scion Group
Huntsville, TX3 days ago - ...Our Sales Partners engage with customers and create an exceptional in-store experience... ...actions while demonstrating selling and service expertise, product knowledge, visual... ...general, the following physical demands are representative of those that must be met by a Partner...Hourly payWork at officeLocal areaFlexible hoursShift workNight shift
Boot Barn
Huntsville, TX15 hours ago $1,000 per month
...for the sale of nonstandard auto insurance to new and existing customers. Solicit new business and maintain current business levels in... ...in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships...Relocation package- ...Our focus has always been bringing our customers a constant stream of high-quality brands... ...these tasks will help achieve our Customer service and operational goals. ESSENTIAL... ...of the Store Leadership when needed. Represents and supports the Company brand at all times...Work at officeLocal areaImmediate startShift work
Ross Stores, Inc.
Huntsville, TX15 hours ago $10 per hour
...Vape City is seeking Sales Associates to welcome customers, guide them through the products, answer questions, and make sure guests have a pleasant experience through excellent customer service. The ideal candidate will be an excellent communicator who is punctual, reliable...Full timePart timeVape City
Huntsville, TX1 day ago$75k
...Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses , annual renewal income , and luxury travel incentives for high achievers....Flexible hoursNight shiftPlatinum Supplemental Insurance
Huntsville, TX3 days ago$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Huntsville, TX15 hours ago- ...Sales Representative - Automotive Dealership We are currently seeking a motivated and enthusiastic Sales Representative to join... ...individuals who are passionate about delivering exceptional customer service and achieving performance goals. Whether you are an experienced...
Hiring Winners
Huntsville, TX2 days ago - ...Job Description What to Expect in the Role: Manages key customer account relationships to provide a differentiated customer experience. Be able to discuss and demonstrate the represented equipment in a knowledgeable manner. Understand and execute...
King Ranch
Huntsville, TX1 day ago - Sales Team Member Positions Outdoor Enthusiast Sales Team Member Apparel Sales Team Member Fishing and Hunting Sales Team Member Footwear Sales Team Member Sports Store Cashier Brand Specialist Logistics/Merchandising/Operations Positions Asset...
Academy Sports and Outdoors
Huntsville, TX4 days ago - ...all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min... ...Walking Disclaimer This job description represents an overview of the responsibilities for the above...Full timePart timeFlexible hoursShift work
Tractor Supply
Huntsville, TX3 days ago - ...what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers. We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth,...Part time
Academy Sports + Outdoors
Huntsville, TX4 days ago $15.25 per hour
...employment with growing companyClear path to promotion with full-time opportunitiesWhat You'll Do:Provide a great experience for our customers.Receive, inspect, and stock product.Maintain a safe, clean, and organized store.Other duties as assigned.RequirementsWho You Are:...Hourly payFull timeTemporary workPart timeShift workWeekend workAfternoon shiftHarbor Freight Tools
Huntsville, TX3 days ago$69k
...Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals... ...virtual benefit consultations and present customized protection solutions Guide clients... ...Preferred Previous sales or customer service experience Strong interpersonal and...Remote jobWork from homeFlexible hoursHSS Careers
Huntsville, TX14 days ago- ...Partner Our Sales Partners engage with customers and create an exceptional in-store... ...actions while demonstrating selling and service expertise, product knowledge, visual merchandising... ..., the following physical demands are representative of those that must be met by a Partner...Hourly payLocal areaFlexible hoursShift workNight shift
- ...Associate You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customer service to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal...Daily paidTemporary workLocal areaFlexible hoursShift work
- ...Store The Bilingual Sales Associate is to greet and thank every customer who enters and leaves the store. Sales Associates must be... ...Mission, Vision, and Values. Provide friendly, courteous customer service and satisfaction by using professional and knowledgeable...Local areaShift work
$65k
...financial well-being? As an Inside Sales Representative working remotely, you will play an... ...their unique financial goals. Present customized benefits solutions that align with clients... ...mindset and a passion for client service? Are you eager to build relationships and...Live inImmediate startRemote workWork from homeGiddens Organization
Huntsville, TX26 days ago- ...including cleanliness and replenishment. They represent the image, products, and culture of Ulta... ...(EM) through a focus on performance (service/retail sales and in-store events),... ...the store. Build and maintain strong customer relationships and active contact with a...Local areaFlexible hoursShift workAfternoon shift
Ulta Beauty
Huntsville, TX4 days ago - ...Retail Service Specialist The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence...Local areaRemote workFlexible hoursShift workNight shift
O'Reilly Auto Parts
Huntsville, TX4 days ago - ...working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!! The Sales Associate/Beauty...
Sally Beauty
Huntsville, TX1 day ago - Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the d
Kroger
Huntsville, TX1 day ago - ...Member is responsible for interacting with customers and team members, supporting selling... ...you be available, flexible, adaptable and service-oriented, as you must be able to fulfill... .... Disclaimer This job description represents an overview of the responsibilities for...Full timePart timeFlexible hoursShift workNight shiftWeekend work
Tractor Supply
Huntsville, TX4 days ago $50k - $70k
...Outside Sales Representative Territory Location: Huntsville, TX Are you a driven, energetic... ...-getters to meet face-to-face with our customers in their homes and help find the best... ...Delivery of excellent customer service Ability to use electronic tablets and...Weekly payContract workFor contractorsWeekend workAfternoon shift- ...Job Title Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department...Seasonal workNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative (CSR). Be the first to apply!
Related searches
- customer relations specialist Huntsville, TX
- customer service associate Huntsville, TX
- e-commerce customer service representative Huntsville, TX
- client service representative Huntsville, TX
- full time customer service associate Huntsville, TX
- customer service expert Huntsville, TX
- customer service administrator Huntsville, TX
- service representative Huntsville, TX
- customer support agent Huntsville, TX
- customer service representative (remote from home) Huntsville, TX