Head of Investor Relations & Client Experience

Director, Investor Relations & Client Servicing Alternatives High-Growth Private Markets Platform We’re partnering with a rapidly scaling, tech-enabled private markets platform that is redefining how investors access and manage alternative investments. They’re looking for a Director of Investor Relations & Client Servicing to take ownership of the investor experience and build a best‑class servicing function as the business continues to grow. This is a high-impact leadership role —you’ll run point on investor servicing, lead a growing team, and put the systems in place to scale from thousands to significantly more investors without sacrificing quality. What You’ll Own Lead and scale a high-performing investor services team Own the full investor lifecycle: onboarding, subscriptions, KYC, custodians, and ongoing servicing Act as the escalation point for key clients and complex situations Build and optimize processes to support rapid growth Drive service quality, response times, and overall client experience Partner across Product, Legal, Finance, and Relationship Management to improve workflows and outcomes What They’re Looking For 7+ years in alternatives, private wealth, or related financial services Experience leading and scaling teams in a fast‑paced environment Strong understanding of investor servicing, fund structures, and operational workflows Operator mindset—someone who sees inefficiencies and fixes them Strong communicator who can handle high‑touch client interactions Why This Role Direct impact on a fast-growing platform in private markets Visible leadership role with real ownership Opportunity to build and scale a function, not just maintain one Collaborative, high-performance environment focused on execution and results #J-18808-Ljbffr Atlantic Partners Corporation