Customer Service/Order Entry Coordinator

Job Opportunity

Our client, a growing supplier located in Greensboro, NC, has an opening for an experienced Customer Service/Order Entry Coordinator. Requirements and duties include:

• Order entry and processing of supplier purchase orders and distributor sales orders.
• Day-to-day communication and interaction with US-based distributors, 3PL warehouses, and members of the sales team.
• Experienced with Excel to generate and analyze detailed reports; the ability to self-manage many initiatives in a fast-paced work environment.
• Experienced communication, interpersonal and customer service skills are required.
• Order Processing: Process distributor invoices/sales orders and direct import purchase orders accurately into the company's order processing system (QuickBooks).
• Monitor Order Entry emails for incoming orders/inquiries.
• Verify purchase order quantities, vintages and pricing.
• Accurately submit Distributors' orders to the appropriate 3PL warehouse.
• Communicate adjustments/confirmations to Distributors. Retrieve daily BOLs from 3PL warehouses to invoice shipped orders.
• Respond to Distributors' general inquiries. Maintain daily filing of invoices and purchase orders processed Product Registration. Complete product registrations as needed Sales Support.
• Respond to general inquiries.
• Monitor order quantities and potential out-of-stocks.
• Assist the Operations Manager with warehouse month end reporting, warehouse reconciliations and other assignments to be determined.

For consideration submit resume to View email address on click.appcast.io