Clinic Assistant

Job Title

The DuPage County Health Department is looking for a new team member at our Addison office.

Job Description

In this role, you will be working in the Family Health Services programs with the maternal and child health population. You will be responsible for performing clerical duties to assist with the efficient movement of clients through the clinic. We are looking for someone with the ability to adhere to office procedures while providing courteous customer service. The hours are generally Monday through Friday, 8:00 am until 4:30 pm, and rotating late on Thursdays. This position offers a full DuPage County benefit package, which includes Affordable Health, Dental and Vision Insurance, 12 paid holidays, 12 days of paid vacation, 5 paid personal days, accrued sick leave, and 12 weeks of paid parental time. This is also a pension-eligible position, and we are a qualifying employer under the Public Service Loan Forgiveness and offer tuition and certification reimbursement. Salary may increase based on experience.

If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team!

Responsibilities

• Updates client records; enters client's data into computer systems including revising or updating addresses and telephone numbers.
• Schedules appointments: ensures that release forms or consent forms have been signed; prepares various forms and worksheets.
• Sets up clinic rooms with appropriate supplies; processes daily reports; monitors on hand supplies and coordinates replenishment as needed.
• Assists clients with tests such as hemoglobin, blood pressure, and physical measurements.
• Obtains health histories from patients by conducting patient interviews; follows-up on client status; performs duties necessary to close clinics.
• Maintains required training, licensure, and/or certification.
• Adheres to department guidelines for attendance and punctuality.
• Participates in emergency response activities as assigned.
• Maintains confidentiality of privileged information and adheres to patient privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• May assist with determining client eligibility for programs.
• Assist with interpretation.

Requirements

Completion of high school diploma/GED. One year of experience working in a customer service or human/social services related field is preferred. Attendance at paid New Hire Orientation at our Central Public Health Center in Wheaton, is required. Good knowledge of modern office practices and procedures; some knowledge of medical terminology and filing systems; some knowledge of program requirements and eligibility.

Supplemental Information

Equal Opportunity Employer DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.