Volunteer Greeter

In the Greeter role, volunteers engage the public by welcoming visitors to the museum, answering their questions (or directing them to the right member of staff), supporting at the front desk by handling the sale of admissions and shop items as well as processing small donations and memberships. Volunteers are key contributors to the overall success of exhibits and events at WEM.

We are looking for individuals who are passionate about history, community, and education. A commitment of 6-12 hours per week is appreciated. We encourage volunteers to bring their unique skills and perspectives to enhance the museum experience. Join us in preserving the legacy of the West End and fostering a sense of community through the exploration of Boston’s urban history.

Info:

• Flexible schedule: mornings or afternoons Wednesdays-Sundays. (see open positions)
• Minimum commitment - 1-3 shifts/week.
• Schedule set on your terms during orientation.

Key expectations include:

• Strong self-motivated work ethic, flexibility, and availability to commit at least 4 hrs/wk
• Excellent communication skills and ability to engage with a wide range of people.
• Interest in history, Boston, urban cultures, built environments, etc.
• Responsible and reliable.
• Able to attend an in person orientation session before the first shift.

Responsibilities Include

• Greet and assist visitors as they navigate the museum and Exhibits.
• Handle the sale of museum merchandise and small donations.
• Occasionally support at museum sponsored events.